Employer Active
Location
Sweden / Denmark / US / UK
Summary.
We are seeking a Technical Consultant to work in our Partner Enablement team to support our partners and customers helping to scope and implement document management projects for our Dynamics ISV and other ERP solutions.
In this position you will work with various stakeholders such as our customers internal resources and importantly partners. You will need to help customers and partners implement our software efficiently while maintaining high standards of quality. You will also be training customers and partners in our software helping them with advanced configurations and proactively working to improve the competency and engagement of our partners.
You will undertake technical tasks such as software installation configuration report building and interfacing with other systems. You will be responsible for maintaining tasks within resource budgets managing deliverables to the schedule and keeping accurate records. You will also be engaging proactively with partners building relationships within their project teams and (alongside their Formpipe Account Manager) supporting their growth as a Formpipe Partner.
The ideal candidate will have some direct experience in a technical support or technical consultant role within a Dynamics implementation company (D365FO or D365CE is ideal) or on a specific ISV product. But it is important to note that this role is not a purely Dynamics specialized position. It is a specific ISV consultant role where you will leverage any knowledge and experience with the inner workings of D365FO or D365CE to expand your learning and your career as a Formpipe Technical Consultant in the Partner Enablement Team.
This role will provide the opportunity to learn new skills as both a technical consultant and as part of an innovative and marketleading software vendor. You will have responsibility for helping our partners to achieve success with their customer projects and you will have the chance to increase your subject matter expertise in a variety of ways.
You will need to be confident and comfortable to adopt the responsibilities of a role that requires technical ability with our software and as a proactive partner enablement team member. Full training in our software will be provided. As a member of the Partner Enablement Team you will need to be passionate about customer service demonstrate excellent communication be willing to work across multiple workstreams and thrive in a supportive team environment.
As we expand globally supporting partners and our products this is a fantastic opportunity to apply your skills learn new ones and be a part of a unique team.
Duties and Responsibilities.
Knowledge and Experience.
Essential:
Desirable:
What we do
With its headquarters in Stockholm Sweden Formpipe creates and develops the ultimate document composition distribution and digital storage platform for the worlds leading banks and businesses. The Lasernet Platform provides a complete endtoend service delivering everything you need to produce and manage incoming and outgoing customerfacing documents and information. Delivered as a Software as a Service (SaaS) solution it seamlessly integrates with major ERP and Banking services ensuring minimal setup time and maximum speed and security.
What we believe
Here at Formpipe we know our people are our greatest asset. With over 300 team members across offices in Sweden Denmark the UK and the United States as well as working remotely across the rest of the world we have a truly global presence. Our Purple values are at the heart of everything we do and we believe that they are what makes us different from other businesses. Working at Formpipe is something special something unique and once youre onboard we think youll agree. We always support each other we respect each other and we smile and have fun. With shared values and goals we grow as individuals we grow as teams and we grow as a company.
We look forward to meeting you soon
With a comprehensive onboarding program a personal learning and development plan and regular business updates our aim is to make your journey with us at Formpipe as valuable fulfilling and enjoyable as possible.
Full Time