Tech Support Executi....
Tech Support Executive
Posted on :
17-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2726070
This position play a crucial role in ensuring that customers derive maximum value from a product or service ultimately fostering longterm satisfaction and loyalty. Their responsibilities typically include:
Customer Support:
Serve as a primary point of contact for customers addressing inquiries troubleshooting issues and providing technical assistance promptly and effectively.
Product Training:
Provide training sessions & educate customers on how to effectively use the product or service to maximize its value.
Onboarding:
Guide new customers through the initial setup and implementation process ensuring a smooth transition onto the product or service.
Crossfunctional Collaboration:
Work together with teams across the organization including sales marketing product development and support to ensure a unified and positive customer experience
Requirement :
12 year customer service or call center experience
Entry level independent person that understand basic HR payroll or CPF concept can try as training will be provided
Tech Support Executive
Employment Type
Full Time
Key Skills
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