Team Manager- Credit Cards Judgmental Lending

Position Overview:

The Credit Cards Judgmental lending leaders primary responsibilities including managing day to day operations revolving around credit card judgement lending while ensuring the level of expected service quality is maintained the manager will be responsible for having frequent connects with internal stakeholder team members he also has to instill awareness of the team members goals any challenges or areas of focus and ensuring opportunities are addressed with a plan identified for success.. Candidates must possess a strong sense of urgency with an ability to work in a team environment maintaining excellent organizational communication skills

Essential Job Functions:

• Meet and/or exceed goals set by line of business that contribute to the Service Level Agreements
• Motivate and lead team to success using recognition team building activities and positive reinforcement
• Set and manage to production and quality expectations
• Hold daily/weekly huddles to discuss results from previous days changes etc.
• Quick learner
• Good knowledge of Windows based applications Outlook Word and Excel is important
• Respond to communications from client
• Additional responsibilities and duties requested from internal stakeholders

Requirements:

• 5 years of general banking experience along with 3 years of managing highly analytical teams such as risk credit lending
• Candidate with prior experience in managing teams across credit cards consumer lending fraud collections lending underwriting is preferred
• The primary responsibility of the role will be to manage endtoend operations revolving around credit card judgement lending.
• Ability to swiftly understand of Client Business and its priorities
• Must maintain the highest standard of attention to detail.
• Excellent customer service and good written communication skills.
• Strong work ethic and flexibility in a fastpaced environment.
• Ability to motivate and build team to achieve required goals

Preference:

• Candidate with prior experience in managing teams across credit cards consumer lending fraud collections lending underwriting is preferred