Team Lead Existing Business fmd

InQompass on behalf of its customer is seeking a Team Lead Existing Business (f/m/d).
In close collaboration with the Enablement team your goal is to build a structure and organization that promotes learning and development in revenuerelevant teams in a sustainable way.

Tasks

Your tasks:

• Accelerate time to value improve performance and ensure retention By delivering the best in class learning experience with your enablement programs support an outstanding performance of our Existing Business teams contributing to the overall company goals
• Maintain a portfolio of enablement programs and success tracking Includes onboarding training coachings training learning material and eLearning paths in order to enable our customer success managers and account managers in their first months and to support experienced to be even more successfulIdentify and create metrics for ensuring program effectiveness team competencies
• Equipping necessary team resources Ensure that your team members have clear goals understanding the sense and impact of their work and have the necessary resources for their daily work
• Create business impact Prescribe and drive the needed enablement leading to business impact
• Ensure value proposition Support the efforts of the Existing Business teams in reinforcing our value proposition. Ensure it resonates with our customers delivering the best of our services.

Requirements

Your profile

English (C2) as this is the official language for this position another languages is a plus

• Minimum 4 years of professional experience in customer success/account management Training/ Coaching or Learning Management
• Minimum 2 years of professional experience in leading a team with a focus on developing businessrelated roles
• Organizational and coordination experience in a crossfunctional team and experience dealing with a variety of stakeholders
• Familiarity with online marketing and eCommerce best practices

Benefits

What we offer you

• New Work: remote or flexible working from Germany Spain UK Netherlands Poland France
• Permanent contract with Europes trusted brand
• 30.5 days holiday
• Buddy programme (an experienced trustee is at your side)
• Individual training opportunities
• Team events (summer party Christmas party unit events)
• Health Pass (free online and offline sports fitness and health courses)