Systems Operations Intern Remote
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Job Description
Daily Tasks:
Monitor the performance of Zoho applications and systems.
Provide technical support and troubleshoot issues for endusers and associates.
Assist in responding to and resolving helpdesk tickets related to Zoho applications.
Conduct routine system checks and backups.
Creation of dashboards reports and scheduled emails to meet evolving business needs.
Weekly Tasks:
Collaborate with teams to identify process improvement opportunities.
Develop and implement smallscale automation using Deluge scripting.
Participate in team meetings to discuss ongoing projects and upcoming tasks.
Monthly Tasks:
Assist in conducting system audits to ensure compliance and security.
Document system configurations updates and changes.
Review and optimize existing workflows within Zoho applications.
Ad Hoc Tasks:
Create and customize reports and dashboards within Zoho applications.
Schedule emails and notifications for automated processes.
Build and maintain Zapier integrations to enhance system functionality.
Collaborate with the Data Validation Manager to ensure data integrity.
Export and import data as needed for various projects and analyses.
Requirements
Currently pursuing a degree in Computer Science or a related field.
Familiarity with Zoho applications and Deluge scripting.
Strong analytical and problemsolving skills.
Excellent communication and collaboration abilities.
Proactive with a high agency to drive tasks.
Benefits
Handson experience in a highimpact business environment.
Mentorship from experienced IT professionals.
Flexible work arrangements.
Competitive compensation.
Key Roles and Responsibilities: Door-to-Door Sales: Engage with residents in assigned communities to promote and sell fibre internet services, effectively communicating the benefits and features of our offerings. Walking Routes: Follow designated walking routes to maximize coverage and reach potential customers within the community. Educational Outreach: Educate potential customers about the advantages of our fibre internet services and answer any questions or concerns they may have. Feedback Reporting: Provide detailed feedback and insights after each shift, including customer interactions, concerns, and market trends. Working Hours: Work between 15:00 and 19:00 from Monday to Friday and between 08:00 and 12:00 on Saturdays. Sales Reporting: Accurately record and upload sales data into both client systems and our internal systems for tracking and reporting purposes. Customer Relationship Building: Foster positive relationships with potential customers and leave a favorable impression of the company. Qualifications and Skills: Effective communication and interpersonal skills Self-motivated and able to work independently Ability to walk for extended periods and follow designated routes Sales or customer service experience is a plus Reliable and punctual Reporting Structure: The External Fibre Sales Associate will report to a designated Team Leader who will provide guidance, support, and performance feedback.
Employment Type
Full Time
