Support Engineer
Posted on :
10-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
10-03-2024
Job Description
Req ID : 2611503
Requirements
Understanding of user study concepts and awareness of consumer electronics development
Installation of SW FW and potentially unique settings via scripts across multiple product lines
Able to unbox update and repack units prior to transporting to DHx
Experience in a variety of data capture techniques and testing
Able to maintain and update organized lists of participants across multiple tools
Follow up with participants to capture units and document their experience Skills
Background in preparing product for testing
Understanding of Software installation and configurations
Work across multiple tools to track progress Success Criteria/Definition of Done
Units are received SW/FW updated and returned for distribution in a timely manner
Participant lists and distributions groups are accurately maintained
Capture requests are acted on quickly with clear common and documentation is complete.
Communication with the team is clear effective and timely.
Employment Type
Full Time
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
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