Steaming Media Content QA Support

Qualifications:

• Associate Degree or equivalent work experience.
• Minimum 1 year of experience with:
  • Content quality assurance testing protocols techniques and governance
  • Streaming apps on digital platforms and consumer products
• Working knowledge of:
  • Content management system (CMS) publishing workflows
  • Multilanguage asset content delivery and QA
  • Research and consulting on publishing procedures administration protocols and industry trends
• Familiarity with:
  • Database management and API delivery specifications & workflows
  • Project management methodologies such as Agile Scrum and collaboration products such as JIRA Confluence and Airtable
• Ability to work remotely while based out of Universal City Los Angeles CA

Responsibilities:

• Support content quality control and assurance efforts prioritizing and addressing highprofile highvolume requests under tight deadlines
• Perform validation and content presence checks across a multitude of device platforms including: mobile tablets (Amazon Fire iPad) mobile devices (iOS Android) streaming devices (Fire TV Roku) game consoles (PlayStation/Xbox) smart TVs (Samsung LG Vizio) cable provider STBs (Cox Xfinity)
• Maintain quality assurance guidelines and control protocols; working with technology product and customer service teams to analyze regulate and continuously improve the onplatform user experience
• Track and update QA fulfillment progress through our databases
• Collaborate with internal stakeholders and external vendors to streamline quality control communication channels workflows and issue management

Streaming Media,Quality Assurance,workflows,CMS