Sr Business Systems Analyst Healthcare Benefits

Responsibilities:
Strong functional/technical knowledge and expertise with relevant systems/applications
in the healthcare benefits area.
Experience of working with qualified Health Plans and various segments/LoBs Group
level Product and benefit plans.
Defines evaluates and validates requirements business functional design and technical
design for complex business issues within their domain areas.
Knowledge of Benefits1 Simplify Healthcare and other cloudbased systems
(Highroads PEGA Salesforce etc.) Queries and SQL.
Knowledge of working on Facets is a plus
Provide advanced technical knowledge and support in system/application and
procedural issues to the business and IT.
Proactive and independent worker with a team mindset collaborates well with others
and has an open mind to change.
Provide advanced technical knowledge and support in system/application and
procedural issues to the business and IT.
Analyze and develop solutions and applicable business processes for business systems
while identifying and quantifying the business impact of those solutions to ensure
quality cost effectiveness timeliness and customer service including the resolution of
large complex production system problems.
Provide systems analysis expertise and regularly considers the business implications of
the application of technology to the current business environment.
2

Defines evaluates and validates requirements business functional design and technical
design for complex business issues within their domain areas.
Configure and maintain critical system tables and data elements across multiple system
environments.
Analyze develop and implement configuration changes to improve system performance
and user efficiency.
Coordinate the development of system support processes with IT; coordinate to resolve
production support issues including application failures and user errors; document
track and report all system support activities.
Ensure efficiency of reporting and data tools for supported business area use and for
trend analysis.
Function as a Business Lead/Coordinator on large complex departmental and/or some
corporate projects/initiatives.
Serve as point of contact for business testing activities and influence testing strategy to
ensures testing will appropriately meet business requirements.
Train/coach others on appropriate testing protocol execution and test plan creation.
Assist IT and help identify business area impacts for hardware and software upgrades
security changes and architectural enhancements as needed.
Qualifications Minimum qualifications
Knowledge of Benefits1 Simplify Healthcare and other cloudbased systems
(Highroads PEGA Salesforce etc.) Queries and SQL.
Undergraduate degree with 5 years of direct application/systems analysis experience with
applicable business system or application if no degree 7 years experience as stated above.
5 years Experience in Healthcare Industry with focus on benefits (benefits claims
membership enrollment Customer Service etc.)
Understanding for FACETS application (front end and back end)
Provide advanced technical knowledge and support in system/application and procedural
issues to the business and IT.
Proactive and independent worker with a team mindset collaborates well with others and
has an open mind to change.
Project Management Skills
Very good communication and facilitation skills to communicate with multiple stakeholders
and leadership
Preferred Skills
Strong facilitation skills that include workgroup leadership and/or problem resolution
across multiple groups.
3

Project management skills.
Excellent oral and written communication skills.
Excellent presentation skills.
Focus on accuracy and attention to detail.
Solid PC skills with MS Word Excel and PowerPoint.
Excellent analytical and problemsolving skills including ability to interpret and present
quantitative data.
Ability to prioritize and successfully coordinate work of others.