Solutions Engineer

Responsibilities:

• Design and implement technical solutions that seamlessly integrate with customers data sources and our cloud endpoints in close collaboration with sales solutions architect and engineering teams.
• Lead the technical implementation and customization of our products to match customer workflows processes and business rules. Oversee the integration with existing manufacturing systems such as ERP MES and QMS platforms.
• Act as a technical authority offering guidance and support on the architecture APIs and data models of our solutions. Communicate technical requirements and timelines effectively with both internal teams and external manufacturing clients. Develop and continuously improve integration documentation to support efficient deployments.

MustHave Requirements:

• Proficiency in writing software integrations including experience with APIs Python SQL PowerShell and bash. Knowledge of enterprise software and middleware (e.g. SAP Oracle) and experience in deploying & maintaining remote applications.
• A demonstrated desire and aptitude for working directly with customers characterized by a strong service orientation and the ability to build trusting relationships.
• Experience working in a startup environment with a comfortable approach to ambiguity a resilient mindset and a proactive attitude towards growth and challenges.
• Basic skills in network troubleshooting with an understanding of systems communications preferred. Familiarity with enterprise networking and troubleshooting is advantageous but not an absolute requirement.

Qualifications:

• A minimum of 3 years of experience in a Solutions Engineer Technical Consultant or similar clientfacing technical role preferably within the manufacturing sector.
• Solid experience in scripting (Python PowerShell Bash or similar) writing SQL queries and making REST API calls.
• Familiarity with middleware and integration toolsets as well as with Windows and Linux operating systems. Competence in enterprise networking troubleshooting deploying and maintaining remote applications is essential.
• Strong capability in writing technical documentation with excellent overall communication skills to effectively articulate complex technical concepts to both technical and nontechnical audiences.
• A keen curiosity and enthusiasm about technology coupled with strong project management and organizational skills allowing for the effective juggling of multiple clients and priorities.
• Comfort and adaptability in a startup environment showcasing the ability to quickly pivot between tasks and take on various responsibilities as needed.

• Equity
• Bonus
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Remote Work :

No