Small Business Coord....
Small Business Coordinator Code GPMRCSBC
Posted on :
27-03-2024
Employer Active
1 Vacancy
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Jobs by Experience
1-3years
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
27-03-2024
Job Description
Req ID : 2666106
This is a remote position.
About the Client:
GreenTree Property Management a Veritas Investments company puts "Residents First" everything they do. They outfit their historic buildings with modern conveniences pay close attention to the smallest details take a proactive and responsive approach to communication and promote easy access to a variety of resident resources all to ensure their residents comfort and peace of mind. GreenTreemanaged properties stand out for their rich history distinctive architectural details modern amenities and exceptional residents. They work with the best in the industry to design repair and maintain their buildings to contemporary standards while protecting their unique beauty. When their residents need something they strive to provide it.
Job Summary:
The Retail Spaces Coordinator Professional is responsible for supporting the Property Management Asset Management and Accounts Receivable teams in the daytoday operations of a portfolio of retail spaces. This includes (but is not limited to) communications with the small business owners research data integrity tracking and monitoring of compliance items. They will assist with keeping databases up to date reporting and a multitude of other administrative tasks required to ensure smooth operations.
Responsibilities:
- Managing the Commercial Services inquiries in our customer service ticketing platform (jitbit) including:
- Responding to questions about leases and ledgers
- Sending information / documentation upon request including: statements; RUBs charges; recovery adjustment notices
- Various other questions that arise including construction and maintenance activities.
- Assist AR in managing the Yardi CommercialCafe platform including answering questions about setting up their bank accounts and submitting online payments
- Performing lease charge and ledger updates in Yardi
- Reviewing and updating legal cards
- Reviewing and updating contact information
- Following up with requests for information from Asset and Property Management.
- Prepare and distribute rent and CAM increase communications and notices.
- Review database to ensure the correct rent charges are reflected in the system
- Process move ins/outs in Yardi
- Assists accounts receivable in the collection process by making outreach to commercial tenants who may have fallen behind in their rent.
- Escalating accounts receivable matters which are unresolved through direct outreach to the asset management team to advise on next steps.
- Follows the prescribed process to handle NSFs
- Posting Late Fees and following up on payments
- Ensure any credits offered to retail tenants are properly entered into Yardi.
Requirements
- High school diploma or equivalent required; college degree preferred
- 24 years of experience of administrative or industry related experience required
- Proficient in Microsoft Word Excel PowerPoint Outlook Yardi Google Docs and Smartsheet
- Able to multitask and problem solve in fastpaced environment.
- Wellorganized with great written communication skills
- Must have Fiber Optic internet with at least 25 Mbps bandwidth
- Must have a backup desktop or laptop with the latest OS
- Must be able to work from 12AM to 9AM PH Time
Benefits
WHAT WE OFFER:
Workfromhome setup
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
High school diploma or equivalent required; college degree preferred 2-4 years of experience of administrative or industry related experience required Proficient in Microsoft Word, Excel, PowerPoint, Outlook, Yardi, Google Docs and Smartsheet Able to multi-task and problem solve in fast-paced environment. Well-organized with great written communication skills Must have Fiber Optic internet with at least 25 Mbps bandwidth Must have a backup desktop or laptop with the latest OS Must be able to work from 12AM to 9AM PH Time
Employment Type
Full Time
Key Skills
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