ServiceNowIT Service Management

Develop ServiceNow solutions and enhancements using core Platform capabilitiesDesign and develop Virtual Agent and Portal capabilitiesWorking closely with process owners clients stakeholders and internal customers in gathering requirements and converting them into solutionsDesign develop and deliver automated workflow solutions using ServiceNow Rest/SOAP/Orchestration/IntegrationHub capabilitiesAdvanced scripting of business rules Script Includes Client Scripts ACLs UI Policies Orchestration activities etc.Create integrations with other systems to manage various automated workflows and activitiesCreating ServiceNow reports and DashboardsCreate and maintain ServiceNow Custom portalsCreate and maintain ServiceNow Mid server instancesKnowledge in different modules of ServiceNowITSM CSMProvide maintenance and support over ServiceNow PlatformMaintain an understanding of ServiceNow modules and licensing functionality

Digital : ServiceNowIT Service Management ServiceNow