ServiceNow SAMPro Architect

Location: Short Hills NJ (Hybrid Mode) Look for Locals/Nearby

Duration: Contract

Job Description for SAMPro Architect:

• Design and architect endtoend Software Asset Management solutions using the ServiceNow platform.
• with stakeholders to gather requirements and translate them into scalable and efficient SAMPro solutions.
• Configure and customize ServiceNow SAMPro modules to meet business requirements.
• Develop and implement enhancements to optimize software asset management processes.
• Knowledge on plugins available for publishers in SAMPro
• Knowledge on publisher licensing
• Integrate SAMPro with other ServiceNow modules and thirdparty systems as needed.
• Ensure seamless data flow between SAMPro ITOM Asset Management CMDB and related ITSM processes.
• Stay uptodate with industry best practices in Software Asset Management and ServiceNow development.
• Implement best practices for software license compliance and optimization.
• Provide training to endusers and support teams on the use of SAMPro modules.
• Create and maintain documentation for configurations customizations and processes.
• Collaborate with crossfunctional teams including ITSM ITOM ITAM CMDB Systems Team (win and nonwin) Deskside Team (win and nonwin) Finance HAM and SAM team to ensure a holistic approach to SAMPro delivery.
• Experience integrating ServiceNow with other systems like SCCM and Flexera using API web services and middleware.
• Knowledge of data synchronization and integration best practices.
• Work closely with business stakeholders to understand their needs and incorporate feedback into SAMPro solutions.
• Excellent communication and interpersonal skills to interact with technical and nontechnical stakeholders.
• Ability to translate business requirements into technical solutions.
• Strong analytical and problemsolving abilities to address complex SAMPro challenges.
• Ability to analyze data and provide insights for software license optimization.
• Project management skills to lead SAMPro implementation projects ensuring timely delivery and stakeholder satisfaction.

Quality Assurance:

• Conduct thorough testing of SAMPro configurations to ensure system reliability and data accuracy.
• Troubleshoot and resolve issues related to SAMPro implementations.

Skills and Qualifications:

• ServiceNow platform expertise with a focus on IT Asset Management and Software Asset Management modules.
• Strong knowledge of JavaScript HTML CSS and other relevant web technologies.
• Experience with ServiceNow scripting and customization.

SAMPro Experience:

• Proven experience in designing and implementing Software Asset Management solutions using ServiceNow SAMPro.
• Familiarity with software license compliance optimization and auditing.

Certifications:

• ServiceNow Certified Implementation Specialist (CIS) in IT Asset Management.
• Additional ServiceNow certifications related to SAMPro