ServiceNow Developer

Role: UX designer

Location: Atlanta GA

We look for candidates who have stable work histories and have worked for large, enterprise-sized companies. Let me know if you have any questions.

Experience in Adobe Suite, HTML, CAD and CSS is necessary for this position

Bachelor's degree in Graphic Design or a computer-related field (experience may be substituted for education in some cases_

Expert understanding of design thinking methods and best practices

Work with design lead to translate research findings into design artifacts, including personas, journey maps, business requirements and constraints, sketches, user flows, sitemaps, wireframes, and low- and high-fidelity mockups and prototypes

Able to participate in user research and user testing to guide and validate design decisions

Strong prototyping skills using Adobe XD, or other UX/UI Design software

UI design skills including color psychology, branding, typography, and style guides

Strong information architecture and interaction design knowledge

Basic understanding of HTML, JavaScript, and CSS is a plusStrong skills with Microsoft Office Suite and Microsoft TEAMS

Responsibilities:

Follow the established processes, policies, standards, and procedures to assure compliance with corporate policies and standards

Align user experience efforts across products and projects

Participate in design thinking sessions as part of new product creation or existing product iteration

Moderate research studies and usability tests, in person and/or remotely

Gain a thorough understanding of user needs, both existing and potential, through leading and participating in user research and usability testing

Align with OCM team to understand users and empathize with them, through personas, to communicate with and connect with all stakeholders for user adoption

Evaluate business requirements, user and market research, site metrics, and usability findings to drive design decisions

Design conceptual diagrams, wireframes, visual mockups, and clickable prototypes

Work with agile team to iterate quickly, ensuring designs are implemented as envisioned in prototypes

Advocate for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs and pain points

Translate user experience requirements to development teams

Work with product and development teams to track the effectiveness of new and existing user experiences, and make recommendations for usability improvements where needed

Advocate passionately and effectively for user-centered design with non-design audiences

Skills :