Service Admin and Accounts

This is a remote position.

Service Administration:

• Create and manage jobs including clients and sites
  
• Manage client packages including work orders and expirations
  
• Notify clients when packages require renewal to Schedule appointments assign technicians and tracking job progress.
  
• Maintain accurate and uptodate records of service activities client interactions and job completion status.
  
• Prepare all compliance documentation and reports including formatting.
  

Invoicing

• Review job and finalize prior to invoicing
  
• Ensure all parts have been added to the job
  
• Manage client invoices and follow up unpaid invoices
  

Customer Communication:

• Communicate with clients to gather service requirements provide updates on job status and address any concerns or inquiries.
  

Documentation and Reporting:

• Generate and maintain accurate documentation related to service requests invoices and accounts.
  
• Prepare regular reports summarizing key performance indicators financial metrics and service delivery statistics
  

Requirements

The role s minimum skills include:

• Bachelor s degree in Business Administration Finance or related field is preferred.
  
• Proven experience in service administration and accounts management.
  
• Experience with job management software
  
• Strong communication skills both written and verbal with a customercentric approach.
  
• Ability to manage multiple tasks simultaneously and prioritize effectively in a fastpaced environment.
  
• Experience in Adobe to manipulate PDF s
  

Desired Skills or Qualifications:

• Familiarity with ServiceM8 software or similar job management software is highly desirable.
  
• Proficient in using accounting software and Microsoft Office suite.
  
• Ability to work independently and as part of a collaborative team.
  
• Exceptional organizational abilities with a keen eye for detail and accuracy.
  

Benefits

Here at Access Offshoring we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients. Access Offshoring is dedicated to supporting business owners and we need your help. Transforming the way businesses operate we connect great businesses with amazing offshore talent. We recognize that we often get more done in our own designed workspace so Access Offshoring offers a complete work from home model. Yep that s right 100% work from home. But wait there s more. Here are just some of our benefits:

• Work from Home Allowance
  
• HMO for you and a dependent from Day 1
  
• 20 Days Annual Leave AND 5 Days Sick Leave
  
• Government Benefits and 13th Month Pay
  
• Computer Equipment
  
• Opportunities for growth
  
• Competitive Salary