Server Engineer L3

We are looking for an experienced Server Engineer (L3) that would be able to implement troubleshoot server and storage related assignments and provide the appropriate technology solutions etc. L3 technical experts resolve issues that are typically difficult or subtle. L3 engineers participate in management prioritization minor enhancements break fix activities problem management stability analysis etc. These support leaders have specific deep understanding and expertise in one or two technology platforms (for example VMware/HyperV administrator a Windows Admin). L3 engineers are proactive in nature identifying problems in advance and looking for continuous service improvement opportunities. If a fix involves a major enhancement or a development then the problem is transferred to engineering or development teams Level 4. L3 engineers may have root or administrator access to basic systems. L3 engineers generally have 12 or more years of relevant experience.

To successfully operate an IT support operation whether within an enterprise or within a service provider organization on behalf of Clients it is critical to be clear on levels of support related to:

Capabilities and responsibilities of the talent involved in providing support and Levels of incident or request treatment related to priority urgency escalation treatment and service level agreements (SLAs).

Good hands on experience on with VMWare ESX platform (VMWare ESX 6.X 7.X and vCenter 6.X7.X & Complex problem troubleshooting and root cause analysis.

VMware NSX 6.X deployment knowledge

HPE Server and Storage deployment knowledge.

Creating templates VM deployments and configuration. Assigning and attaching LUNS.

Working knowledge of ESX ESXi and Virtual Center servers patching

Knowledge of Advanced administration OS deployment configuring ESX servers managing policies

Should have good experience in design installation and management of large virtual server farm using VMWare/HyperV

Configuration and managing High availability VMotion taking snapshots and restoring snapshots of VMS Day to day administration and monitoring of VM ware infrastructure.

Good hands on experience in resolving complex tickets assigned to the team through the Help Desk Ticketing system. Troubleshoot and resolve VMWare and Windows general server related issues with Root cause analysis.

VCP4 VCP5 Preferred.

Knowledge of Advanced troubleshooting administration ESX Service Console & VCLI Console

Working knowledge of VMA & VMware Power CLI

Configuration and management of ESX Servers VMware Virtual Centers VMware Clusters VMware DRS and VMware HA.

Server consolidation & virtualization (P2V) using VM Convertor.

Expertise in Disaster Recovery of VM s (Clustering VMotion)

Sharedstorage configuration using iSCSI FC and DAS. vMotion vMotion ESXcli/PowerCLI/PowerShell scripting. VCB backup vData Recovery and Backup Exec integration.

Responsible for a large virtual infrastructure running VMware vSphere version 5.15 and 5.1.

In depth knowledge of VMware Heartbeat Autodeploy Host profiles dvSwitches storage clusters and performance tuning ESXi.

Experience with vSphere problem determination and root cause analysis investigation

Experience automating tasks with scripting and programing languages such as PowerShell

Ability to design robust processes for complex problems

Ability to recognize relationships and interdependencies between systems and processes

Ensure proper communications with the customer and manager and send periodic reports to keep all the stake holders informed about project progress

Ensure highest level of customer service and satisfaction in all projects

Willing to travel to different job locations in a shorter notice and also stay till the project is completed

Database administration Windows & Linux server including command line interface.

Experience in a fastpace environment need good time management solid communication skills and quick response.

Proficiency in interacting with clients

Working knowledge of the Software Life Cycle

Excellent organizational and support case management skills

Handson experience providing enduser support in a high availability mission critical support operation. Managed Services Support experience is a plus

Excellent communications skills and the ability to communicate effectively at all levels both within and outside the organization

Ability to interface with external contacts while favourably representing Jibe in the marketplace

Strong knowledge of standard hardware & software configurations Storage and Computing preferred

Successful communicator at all levels using all media with excellent interpersonal skills.

Demonstrates skill knowledge and understanding of company products job duties and appropriate work methods.

Familiarity with IBM HPE Blade and x86 hardware architecture

Strong Communication skills in both Written and Spoken

Must have excellent interpersonal and time management skills

Detail Oriented Multitasking and able to deal with tight deadlines and stress

Must be able to learn new technologies quickly

Must be a team Player

B.E(IT/CS/ECE) / B. Tech / M.Sc. (IT/CS/ECE) /MCA with min 12 years relevant experience.

SNIA Storage engineer VMware certified expert etc.

Microsoft certified storage engineer.

Strong presentation skills both verbal and written including writing product copy

Excellent time management interpersonal communications decision making and organization skills