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Support device validation & certification to support Cox Mobile device launches and maintenance releases (MRs). Develop and maintain testing strategy test plans and test cases for device certification that aligns with Cox business requirements and user experience. Collect logs and perform triaging of defects from device testing. Coordinate debugging sessions between OEMs and engineering teams to investigate issues for resolution. Support other device technology initiatives & new feature rollout within Cox including Data offload over WiFi Data offload over CBRS network via DSDS mmWave 5G SA etc. Ability to work adhere to all NDAs and work on confidential projects at Cox Mobile. Able to drive technical conversations with OEM partners with regards to device defects and debugging as needed. Collaborate with internal crossfunctional teams deliver activities and tasks necessary for successful launch and achievement of business objectives.
**Minimum** 3 or more years of device testing & certification experience in lab or in the field. Good understanding of wireless technologies including VoLTE 4G 5G (SA and NSA) network architecture and protocols. 1 year of experience in triaging device defects on Android or iOS devices. 1 year of experience in device logging tools like QXDM Shannon etc. Ability to work in a collaborative environment. Good interpersonal communication (written and verbal) and problemsolving skills. Strong motivator and communicator both verbally and through written instruction BS/BE degree in related discipline strongly desired (e.g. Engineering) **Preferred** Masters degree in engineering or related field with 2 years experience. Strong knowledge of 4G 5G (SA & NSA) call flows and network architecture. 2 year of experience in working on iOS & Android devices in a carrier lab & field certification environment. 1 year of experience in managing requirements in JIRA or equivalent. Prior experience in device testing automation or knowledge of test script is preferred.
IT
Full Time