Senior Receptionist - Fixed Term Contract

Senior Receptionist in North West London

Fixed Term Contract May September

30000 per annum

We are recruiting for an awardwinning mixeduse property developer. This worldfamous north west London neighbourhood will be the UKs largest single site of Build to Rent homes with over 6000 apartments by 2027.

They operate in accordance with their five company values: Creative PeopleFirst Pioneering Sustainable and Proud and the associated behaviours foster a sense of respect awareness and belonging across the business.

The Senior receptionist is responsible for supporting the Resident Manager in ensuring the smooth operation of the buildings and providing an optimal customer experience from movein all the way through to moveout. This will involve working from front of house and managing the resolution of all reported issues from residents.

Key Responsibilities

• Ensure full knowledge of apartment communal area systems and operation in order to deliver customer service in line with their standards
• Assist the Events team when needed to set up and present customer social events and activities
• Work closely with 3rd party suppliers and inhouse departments supporting the Resident Manager to deal with resident requests
• Deliver great customer service while adapting to customer and resident feedback to ensure you are consistently striving to deliver on engagement targets
• Carry out daily inspections of the development to ensure they are to standard and support the Development Manager with required health and safety compliance
• Ensure that all move ins & move outs are coordinated with the relevant function
• Ensure postPC snagging items are kept to a minimum and are dealt with in a timely manner
• Ensure all matters relating to H&S compliance are adhered to and reported where required including statutory checks as directed by the Resident Manager

Your recruiter for this role is Lucy Salter Account Executive at Love Recruitment and can be contacted simply by applying for this role below. Love Recruitment are a fitness recruitment agency specialising in hundreds of fitness jobs like these. Lucy is a health and fitness recruitment specialist for the whole fitness sector and if keen to considered please apply now.