Employer Active
Job Title: Senior Help Desk Manager
Location: 100% Remote
Duration: Full Time
Our client is seeking a Senior Help Desk Manager to oversee their remote help desk team.
Job Summary:
We are looking for an experienced Senior Help Desk Manager to join a growing and dynamic software company. The manager will oversee the remote help desk and provide technical support to clients. Responsibilities include recruiting, training, supporting, and leading the team. The help desk manager will also manage ticket escalation and resolve any technical issues in partnership with the infrastructure and and business unit teams. This is a Direct-Hire (Remote) role.
Responsibilities:
Required Skills and Experience:
Full Time