Senior Client Manager

Budapest is the host to KPMG Global Services Hungary KPMGs international compliance services center which offers VAT compliance and Accounting solutions and multicultural compliance professionals who can provide coverage in more than 40 countries with relevant language and technical skills.

What we offer*

• 3 days home office opportunity and flexible working hours
• Private health care coverage including dental services (Medicover)
• Eyeglasses compensation
• Collective life and accident insurance
• Wide range of Cafeteria elements (such as SZP Card MOL Bubi MOL Limo)
• Annual bonus may be awarded based on your and the Firms performance
• Company car/car allowance
• iPhone14 with subscription
• Referral bonus
• Internal coaching opportunity
• Sports opportunities and All You Can Move sportpass availability
• Compensation for longdistance commutes (for those who commute to work from outside the city limits)
• Relocation support for foreign candidates
• 3 paid days for volunteering and CSR activities
• Indepth professional training from beginner to advanced level
• Opportunity to participate in English and Hungarian language courses

*Elements should be in line with company guidelines and policies.

Main responsibilities

The Senior Client Manageroversees client interactions and delivery processes ensuring highquality service and addressing any issues promptly. They collaborate with internal and external stakeholders lead meetings and identify opportunities for service improvement and expansion. Additionally they provide leadership and mentorship to junior team members while also managing financial aspects and ensuring compliance with internal procedures and targets.

1. Client interaction and delivery tasks

• Manager review of returns ensuring quality to the client
• Liaise with clients KPMG offices and internal teams
• Attending/preparing also leading governance meetings/calls kickoff meetings
• Onboarding of new registrations/takovers
• Ensuring a quality delivery to the client
• Escalate client or delivery issues
• Identify opportunities to expand KGSH services for clients

2. People management and organizational tasks

• Collaborate effectively with delivery and other teams
• Serve as a team leader within the Client Management team
• Mentor Junior Client Managers and provide performance management

3. Engagement management tasks

• Act as an engagement manager overseeing financial aspects such as invoicing and WIP updates
• Monitor financial performance of client engagements and ensure compliance with internal risk management procedures
• Set and meet financial targets for client engagements

Requirements

• Indepth Knowledge:We value individuals who understand the nuances of VAT intricacies and have at least 78 years of handson experience across multiple jurisdictions
• Client Management Skills: As a Client Manager or in a similar clientfacing role you should have a proven track record of fostering strong relationships and enhancing the compliance process for clients
• Leadership Experience: While not mandatory any leadership experience whether as a country leader or project leader will be a significant advantage
• SolutionOriented Mindset: Are you someone who thrives on finding solutions Were looking for individuals who approach challenges with creativity and a focus on delivering results
• Exceptional Communication: Effective communication is key in our fastpaced environment. Strong verbal and written communication skills coupled with robust analytical abilities are essential
• SelfMotivated:If youre driven by success and selfmotivation youll fit right in
• Customer Focus:The team is dedicated to providing exceptional service to our clients. A target and solutiondriven mindset coupled with a strong focus on customer satisfaction is crucial
• Commercial Acumen: Do you have a keen eye for identifying opportunities for commercial growth and process improvement Were seeking individuals with a commercial mindset who can contribute to our ongoing success
• People Management Skills: Building and leading transparent cohesive teams is essential for success in this role. If you have a proven ability to manage and motivate people this can be your next position