Seller Support Execu....
Seller Support Executive
Posted on :
22-02-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
22-02-2024
Job Description
Req ID : 2555936
Primary Responsibilities/Accountabilities:
1. As a Seller Support Executive you will be responsible for assisting sellers with various queries and issues
through calls and emails. Your primary responsibilities include:
2. Handling seller inquiries related to payments (TDS GST details monthly cycle payment details orderwise
payment details etc.).
3. Reviewing and editing vendor live products on the application/website for rating and reviews hygiene.
Addressing pricing issues such as selling price updates and incorrect NSP updates.
4. Updating seller information such as bank details company name/address etc.
5. Resolving return disputes including issues with used damaged or wrong products received.
6. Managing marketing deductions claims and addressing pick and packaging related issues for vendors.
Basic Qualifications & Requirement:
To be considered for this role you must meet the following qualifications:
1. Minimum oneyear experience in Seller Support & Emails profile within the ecommerce industry.
2. Bachelors degree with at least one year of relevant experience and proficient typing skills.
3. Prior experience in handling complaints and escalations effectively.
4. Demonstrated dedication sincerity and willingness to exceed expectations.
5. Excellent verbal and written communication skills with basic knowledge of computer applications
including Excel.
6. Ability to thrive in a fastpaced and challenging environment.
7. Willingness to work in shifts from 10 AM to 7 PM with six days working (one roster off as per process
requirements).
8. Expected to handle around 100 emails and calls with highquality responses.
9. This role offers an opportunity to contribute to the success of LimeRoads seller ecosystem and requires
individuals who are proactive detailoriented and customerfocused.
If you meet the qualifications and are ready to take on this exciting challenge we encourage you to apply!
communication skills,commerce,excel,email,mathematical analysis,english
Employment Type
Full Time
Key Skills
- Design
- Javase
- Accountancy
- Jboss
- BI
- Financial Consulting
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
