Second-line ICT help....
Second-line ICT helpdesk - 4 months - Brussels
Posted on :
16-02-2024
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Req ID : 2536953
Secondline ICT helpdesk 4 months Brussels
One of our important clients is currently looking for a Secondline ICT helpdesk for a 4 month contract based in Brussels.
Please find the description below :
We are looking for temporary support as a secondline technician for the ICT helpdesk. It concerns initially a support for 3 months and then possibly extendable for another 3 months.
The Technology OTicer (microinformatics) provides informatics secondline assistance to users. He provides informatics assistance to the user at the hardware and software level.
1. The work environment :
Handle calls and requests:
analysing the problem and methodically listing the diTerent solutions.
Followup of calls
Installation of workstations of software.
Testing hardware/software
Documenting
Realisation and management of internal general or specific documentation
bureautics tools for the user
Respect of procedures and inventory of IT material
Requirements
Job requirements :
2.1 Personal qualities
Ability to work in a group
Flexible
Communicative
Participate in meetings
Stressresistant
2.2 Knowledge and experience
Knowledge at hardware level : PC printers smartphone polycom....
Good general computer knowledge
Knowledge of OS Windows 11
Knowledge of OTice 365
Basic knowledge of network infrastructure
Basic knowledge of telephony
Knowledge of the 2nd national language
Driving license B
2.3 Committed to customer service
Willingness to listen and diplomacy
Interpersonal skills
Detecting the real needs of users
Verifying that customers needs were met.
If you are interested please send me your CV and I will contact you as soon as possible with further details.
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
