Scrum Manager

job Summary
The Program Manager is responsible for ensuring their program comprised of multiple engineering teams develops and delivers their commitments in support of driving digital experiences forward for our guests. This role works in lock step with our Product Management and Engineering Leadership by diligently leveraging agile frameworks to create and delivery to Global Fufillments strategic goals.The Program Manager is constantly seeking ways to improve their set of teams to work more efficiently to delivery guest value. A continuous improvement culture will be facilitated by this role.
A day in the life of the Program Manager
You will be responsible for maintaining a fastpaced agile set of teams that delivers updates new experiences and innovations to the digital portfolio of experiences for client. You will guide your product teams to adhere to the agile frameworks and maintain the highest standards of compliance security and scale.
Use your skills experience and talent to be a part of rapid and innovative development. As a Program Manager youll take the lead as you
Develop and manage the technology cycle of strategic planning and delivery of customer value
Drive and manage processes that improve predictability and transparency identifying dependencies and ensuring that teams are working together efficiently to overcome roadblocks
Skilled at facilitating cross functional story writing and splitting exercising at the initiative feature and epics levels. Experienced at developing interpreting presenting and delivering multilevel backlogs across a NAM program of multiple agile teams. Drive the definition of the what and empower teams to define the how.
This role works closely with Product and Engineering leadership managers and scrum masters as well as engineering architecture design analytics and other key team members to facilitate the delivery of innovative crossfunctional and timely features to customers
The ideal candidate will have demonstrated experience in program management with a keen understanding of team dynamics product development/engineering product management and commitment to agile development methodologies
This role also emphasizes coordinates and communicates team improvement and works to identify and overcome delivery roadblocks in a complex crossfunctional environment
Comfortable leading informally across the organization to challenge the status quo and develop better ways to enhance the customer experience
Demonstrated success in working with and influencing crossfunctional teams and working collaboratively with stakeholders even in remote offices
Establish and extend best practice enterprisewide by continuously iterating on program management processes and capturing best practices

The finer print
6 years experience from a mix of scrum master product owner/manager business analyst and like positions in Supply Chain (Distribution Trade Fulfillment)
Experience in driving TEAM joint roadmap development and refinement resulting in a plan that have been delivered via agile methodologies
Experience with ecommerce and rollout of new technologies hardware and applications
Experience working in agile development including tools like JIRA Confluence and others
Experience managing project budgets in excess of NAM
Strong communication skills team management and ability to build relationships across crossfunctional teams
Fulfillment and trade experience a plus
Develop and manage the technology cycle of strategic planning and delivery of customer value
Drive and manage processes that improve predictability and transparency identifying dependencies and ensuring that teams are working together efficiently to overcome roadblocks
Skilled at facilitating cross functional story writing and splitting exercising at the initiative feature and epics levels. Experienced at developing interpreting presenting and delivering multilevel backlogs across a NAM program of multiple agile teams. Drive the definition of the what and empower teams to define the how.
This role works closely with Product and Engineering leadership managers and scrum masters as well as engineering architecture design analytics and other key team members to facilitate the delivery of innovative crossfunctional and timely features to customers
The ideal candidate will have demonstrated experience in program management with a keen understanding of team dynamics product development/engineering product management and commitment to agile development methodologies
This role also emphasizes coordinates and communicates team improvement and works to identify and overcome delivery roadblocks in a complex crossfunctional environment
Comfortable leading informally across the organization to challenge the status quo and develop better ways to enhance the customer experience
Demonstrated success in working with and influencing crossfunctional teams and working collaboratively with stakeholders even in remote offices
Establish and extend best practice enterprisewide by continuously iterating on program management processes and capturing best practices

Also working with the Program Management team to make sure our scrum teams are following the process that gives valid data (in ServiceNow Change Requests & Jira stories/epics) for our KPIs

Using JirA

Core understanding of Supply Chain technologies and software development
2 or more years of experience managing remote teams
Nice to have first level scrum training (Certified Scrum Master)
Demonstrated experience of instilling a continuous improvement culture
Our must haves
Proven work ethic with utmost integrity
Desire to excel and succeed
Actively live and breathe the culture and lifestyle
Selfawareness with a desire for constant self improvement (goal oriented)
Entrepreneurial spirit and an egoless nature
Selfmotivated passionate empathetic approachable
Outgoing energetic upbeat and fun!