Salesforce Implementation Director 2024CBIN0

Job Summary

Customer is an IP services company with a keen focus on efficiency costeffectiveness and continuous improvement through metricsbased processes. Their focus on these core values led to the techenablement of our offerings even before this buzzword became an industry standard. Over the years they developed many internal applications to increase their own quality and efficiency and customer satisfaction. As these systems grew and became more sophisticated they have productized them and offered them to their clients.

As the Sr. Director you will lead a team of Salesforce developers QA professionals and Database Administrators (DBAs) in designing developing and implementing cuttingedge Symphony solutions. In this role youll provide strategic direction and technical leadership in Salesforce architecture design ensuring alignment with business objectives and industry best practices. As a seasoned Salesforce expert youll oversee the endtoend development process from solution design to implementation while fostering a collaborative and highperformance team culture. With your strong leadership skills and deep technical expertise youll drive innovation and excellence in Salesforce architecture delivering scalable and sustainable solutions that drive business growth and efficiency. By fostering a culture of continuous learning and development within your team youll empower them to stay ahead of emerging trends and technologies ensuring that our Salesforce ecosystem remains innovative and futureproof.

Job Responsibilities

Salesforce Architecture Leadership:

Provide strategic direction and leadership in Salesforce architecture design and implementation to meet business objectives.

Define and maintain the overall Salesforce/Symphony architecture roadmap ensuring alignment with business goals and industry best practices.

Team Management:

Manage and mentor a team of 20 Salesforce developers QA professionals and Database Administrators (DBAs) providing guidance support and professional development opportunities.

Foster a collaborative and highperformance team culture focused on delivering highquality Salesforce solutions.

Solution Design and Development:

Lead the design and development of scalable and sustainable Salesforce/Symphony solutions leveraging platform capabilities and best practices.

Collaborate with crossfunctional teams to gather requirements design solutions and deliver customized Salesforce applications and integrations.

Technical Leadership:

Serve as the subject matter expert on Salesforce architecture providing technical guidance and expertise to the development team and stakeholders.

Stay updated on Salesforce platform updates features and best practices and assess their potential impact on existing and future solutions.

Governance and Compliance:

Establish and enforce Salesforce governance policies and best practices to ensure data integrity security and compliance with regulatory requirements.

Monitor and evaluate Salesforce/Symphony usage and performance metrics identifying areas for optimization and improvement.

Stakeholder Management:

Collaborate with Clients to understand their requirements and priorities and translate them into scalable and effective Salesforce/Symphony solutions.

Communicate project status risks and issues to stakeholders in a clear and timely manner and proactively address their concerns.

Vendor Management:

Manage relationships with Salesforce partners and vendors including consultants implementation partners and AppExchange vendors to support project delivery and ongoing platform maintenance.

Essential Skills

Total of 18 years Experience

Minimum 12 years experience in Salesforce Development

Handled a minimum team size of at least 30.

Excellent written and spoken communication skills.

Salesforce Development Product implementation Client interaction and delivery management

Looking at 70% technical and 30% people management experience.

Candidate will have 100 members reporting to him(Developers Sr Developers Team Leads Managers)

Nice to Haves

NA

Background Check required

No criminal records

Hiring Process

Customer Interview

Job Summary Customer is an IP services company, with a keen focus on efficiency, cost-effectiveness, and continuous improvement through metrics-based processes. Their focus on these core values led to the tech-enablement of our offerings even before this buzzword became an industry standard. Over the years, they developed many internal applications to increase their own quality and efficiency, and customer satisfaction. As these systems grew and became more sophisticated, they have productized them and offered them to their clients. As the Sr. Director you will lead a team of Salesforce developers, QA professionals, and Database Administrators (DBAs) in designing, developing, and implementing cutting-edge Symphony solutions. In this role, you'll provide strategic direction and technical leadership in Salesforce architecture design, ensuring alignment with business objectives and industry best practices. As a seasoned Salesforce expert, you'll oversee the end-to-end development process, from solution design to implementation, while fostering a collaborative and high-performance team culture. With your strong leadership skills and deep technical expertise, you'll drive innovation and excellence in Salesforce architecture, delivering scalable and sustainable solutions that drive business growth and efficiency. By fostering a culture of continuous learning and development within your team, you'll empower them to stay ahead of emerging trends and technologies, ensuring that our Salesforce ecosystem remains innovative and future-proof. Job Responsibilities Salesforce Architecture Leadership: Provide strategic direction and leadership in Salesforce architecture design and implementation to meet business objectives. Define and maintain the overall Salesforce/Symphony architecture roadmap, ensuring alignment with business goals and industry best practices. Team Management: Manage and mentor a team of 20 Salesforce developers, QA professionals, and Database Administrators (DBAs), providing guidance, support, and professional development opportunities. Foster a collaborative and high-performance team culture focused on delivering high-quality Salesforce solutions. Solution Design and Development: Lead the design and development of scalable and sustainable Salesforce/Symphony solutions, leveraging platform capabilities and best practices. Collaborate with cross-functional teams to gather requirements, design solutions, and deliver customized Salesforce applications and integrations. Technical Leadership: Serve as the subject matter expert on Salesforce architecture, providing technical guidance and expertise to the development team and stakeholders. Stay updated on Salesforce platform updates, features, and best practices, and assess their potential impact on existing and future solutions. Governance and Compliance: Establish and enforce Salesforce governance policies and best practices to ensure data integrity, security, and compliance with regulatory requirements. Monitor and evaluate Salesforce/Symphony usage and performance metrics, identifying areas for optimization and improvement. Stakeholder Management: Collaborate with Clients to understand their requirements and priorities and translate them into scalable and effective Salesforce/Symphony solutions. Communicate project status, risks, and issues to stakeholders in a clear and timely manner, and proactively address their concerns. Vendor Management: Manage relationships with Salesforce partners and vendors, including consultants, implementation partners, and AppExchange vendors, to support project delivery and ongoing platform maintenance. Essential Skills Total of 18+ years Experience Minimum 12+ years experience in Salesforce Development Handled a minimum team size of at least 30. Excellent written and spoken communication skills. Salesforce Development, Product implementation, Client interaction and delivery management Looking at 70% technical and 30% people management experience. Candidate will have 100 + members reporting to him(Developers, Sr, Developers, Team Leads, Managers) Nice to Haves NA Background Check required No criminal records Hiring Process Customer Interview