Sales Technical Support Engineer- Fire Safety Equipment

Position: Sales & Technical Support Engineer Fire Safety & Equipment

Industry: Fire Equipment & Maintenance

Location: Nairobi

Gross Salary: KES

About Client: Our client is a renowned provider of highquality firefighting equipment and services in Kenya. They specialize in fire prevention and firefighting solutions offering a comprehensive range of services including fire equipment sales and servicing fire risk assessment and fire safety training. With a commitment to excellence they ensure the utmost safety and security by equipping individuals and organizations with the necessary tools knowledge and training to effectively manage firerelated risks and emergencies.

Job Purpose: The Sales & Technical Support Engineer will utilize their extensive technical expertise in fire engineering and disaster management to enhance our sales initiatives and deliver unparalleled technical assistance to our customers. By leveraging their indepth knowledge and proficiency they will play a pivotal role in driving sales growth and ensuring customer satisfaction through tailored solutions and expert guidance.

Key Responsibilities:

• Provide presales technical support to the sales team focusing on fire safety and disaster management solutions.

• Conduct product demonstrations and technical presentations tailored to the specific needs of customers in the fire safety and disaster management industry.

• Collaborate with customers to assess their technical requirements and recommend suitable solutions that align with their emergency response and disaster preparedness needs.

• Assist with product installations configurations and troubleshooting ensuring smooth implementation and operation.

• Conduct fire training drills and provide guidance on emergency response techniques to customers and internal staff.

• Utilize your expertise in firefighting and prevention to conduct fire risk surveys and develop comprehensive risk management reports.

• Serve as a technical liaison between customers and our engineering team conveying feedback and facilitating product enhancements.

• Deliver training sessions on fire safety and disaster management techniques to customers and internal stakeholders.

• Provide postsales technical support resolving issues and ensuring customer satisfaction.

• Stay informed about industry trends regulations and emerging technologies related to fire safety and disaster management.

Qualifications and Skills:

• Diploma or Degree in Disaster Management or equivalent or Certificate/Diploma in Fire Engineering or equivalent.
• Proven experience in selling fire equipment is key.
• Strong ability to conduct fire training drills and possess practical knowledge of emergency response techniques.
• Experience in firefighting and prevention including the ability to conduct fire risk surveys and write comprehensive risk management reports.
• Excellent oral and written communication skills with the ability to effectively communicate technical information to diverse audiences.
• General knowledge of basic computer skills.
• Valid driving license is preferred.

Excited about this incredible opportunity Take the first step towards joining a dynamic team by following these instructions:

Submit your updated CV and stating your availability to our Careers Page

Application Deadline: Friday 19thApril 2024.

If you encounter any difficulties while applying through our job portal please feel free to contact as through

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Your journey towards a rewarding career starts here!

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