Sales Support Specialist

Discover international horizons without ever leaving the country.

Prepare to set foot on an incredible journey that will not only boost your career but also open doors to a world of international opportunities without ever leaving your home country! We are thrilled to present a remarkable job opening in the everevolving world of tech. In this role youll find yourself at the forefront of our client s operations a leading provider of technology solutions across Australia and New Zealand. As a Sales Support Specialist you will be tasked with maintaining and updating a comprehensive database of customer order information stored in a shared drive. Your responsibilities will extend to coordinating closely with the purchasing and accounts departments to ensure prompt and accurate fulfillment of orders.

• Demonstrated understanding and experience in a Sales Support / Inside Sales role
  
• Demonstrated ability to use Microsoft Office Suite
  
• Ability to deliver presentations
  
• Good working knowledge of health and safety and safety requirements
  
• Attention to detail.
  
• Able to work in a team environment as well as unsupervised
  
• Punctual reliable and honest
  
• Good problemsolving skills
  

What awaits you in this role

Sales Order processing

• Maintaining and updating a database of customer order information in shared drive
  
• Coordinating with purchasing and accounts to fulfill orders
  
• Following up on urgent orders
  

Quotations

• Preparing quotations for Manager and BDM as required
  
• Maintain and update a database of correct templates for all correspondence to clients
  
• Securing and updating client correspondence in shared drive
  
• Uploading data in CRM
  
• Follow up on quotes
  

Costing

• Preparing basic costing spreadsheets as required
  

Customer Service

• Monitoring progress on all sales related activities via follow ups
  
• Chasing back orders with internal teams and vendors
  
• Communicating with customers regarding previous day orders and details in connote
  
• Generating reports for customers as requested
  

Leadership & Personal Development

• Foster a strong team culture embrace ASI values and drive a commitment through these to achieve the vision of being recognized as a trusted and innovative solutions provider of choice.
  
• Support develop and mentor colleagues to ensure business and operational plans and goals are achieved objectives are communicated and implemented effectively.
  
• Assess individual performance and development and find ways of improving
  

Compliance

• Understand relevant policy and processes to ensure individual and company compliance.
  

Why choose us

• HMO coverage upon hire
  
• Competitive Package
  
• Permanent WFH
  
• Prime office locations
  
• Day shift schedule
  
• Standard government and Emapta benefits
  
• Total of 20 annual leaves to be used on your own discretion
  
• Wellequipped modern and accessible offices
  
• Fun engagement activities for employees
  
• Mentorship and exposure to global leaders and teams
  

Whom you ll work with:

Our client stands as a leading provider of cuttingedge technology solutions across Australia and New Zealand. Since 1985 our client has been dedicated to enhancing customer experiences through technology driven by a commitment to delivering exceptional value and helping clients succeed. More than just a product provider our client delves deep into understanding business strategies aiming to deliver comprehensive endtoend IT experiences that cater to present needs and future aspirations. Harnessing innovation and advanced technology they streamline processes and transform capabilities empowering businesses to thrive in todays dynamic landscape.

Who are we

Discover a world of possibilities at Emapta where your career takes flight in stability and growth. Join a team that thrives on camaraderie supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration innovation and personal development. We provide you with the platform for your success empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success Emapta offers a stable foundation for your career. Team up with likeminded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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