Sales Operations Manager

Drive Your Career Globally While Keeping a Balanced Work Life!

Join our client s dynamic team as a Sales Operations Manager in the thriving automotive recycling industry! Here we believe that a fulfilling career shouldnt come at the cost of precious moments with loved ones. We understand the importance of worklife balance and thats why were committed to creating an environment that values both professional success and personal wellbeing. As a part of our client s team youll enjoy a culture that encourages you to excel in your role while still making time for what matters most. Apply now and discover why this role is the perfect choice for a rewarding career without compromising lifes precious moments!

Job Description

A Sales Operations Manager is a professional responsible for overseeing and leading a team of sales representatives or customer service agents within the organization. The responsibilities include a range of tasks aimed at driving sales performance achieving revenue goals and ensuring the success of the sales team.

Here s an overview of your future role:

What do you need to succeed

• 35 years of Sales Operations Manager experience
  
• Professional demeanor with the ability to handle a large staff and readiness for potential growth
  
• Strong communication skills
  
• Proven leadership in a call center sales role (35 years)
  
• Successful management of sales or service teams
  
• Experience in budget management and resource allocation
  
• Excellent written and verbal communication skills
  
• Strong collaboration and stakeholder communication abilities
  
• Proficient in performance management and enhancing team performance
  
• Strong analytical organizational and multitasking skills
  

What awaits you in this role

Team Relationship Management and Budget Management:

• Maintain primary daytoday contact with the PullAPart team to ensure performance metrics are met.
  
• Address concerns and ensure high levels of performance and attendance.
  
• Collaborate to enhance the effectiveness of hourly scheduling and service levels.
  
• Assist in the development of staff budgets and manage resources effectively.
  
• Monitor expenses/billing and ensure the team operates within budgetary constraints.
  

Team Leadership:

• Lead motivate and manage a team of sales and service professionals.
  
• Provide guidance coaching and mentorship to team members to enhance their sales skills and overall performance.
  
• Foster a positive and collaborative team environment and maintain excellent attendance and service levels.
  

Performance Management and Monitoring:

• Monitor and analyze individual and team performance against sales targets.
  
• Implement performance metrics and key performance indicators (KPIs) to measure success.
  
• Provide regular feedback and conduct performance evaluations.
  
• Maintain modify and ensure scheduling adherence & performance.
  

Reporting and Analysis:

• Prepare regular reports on sales performance forecasts and team member productivity.
  
• Analyze data to identify opportunities for improvement and areas of success.
  
• Present findings and recommendations to senior management.
  

Training and Development:

• Identify training needs and coordinate training programs to enhance the skills of sales team members.
  
• Ensure that team members are knowledgeable about products/services and market regulations.
  
• Foster continuous learning and professional development within the team.
  

Sales Effectiveness & Coaching:

• Develop and implement effective sales strategies to achieve organizational sales goals.
  
• Collaborate with senior management to align sales strategies and coaching plans to improve performance.
  
• Continuously improve closing rates for car buying and promotional effectiveness for retail sales.
  

Conflict Resolution:

• Address conflicts and challenges within the sales and service team.
  
• Work to resolve issues and maintain a positive and productive team dynamic.
  

Collaboration and Communication:

• Collaborate with other departments such as marketing and product development to align strategies.
  
• Communicate effectively with internal stakeholders and ensure a cohesive approach to sales initiatives.
  

Why choose us

• Day 1 HMO coverage
  
• Competitive salary package
  
• Prime office location
  
• Standard government and Emapta benefits
  
• 20 annual leaves to be used on your discretion
  
• Direct exposure to international clients
  
• Realistic career growth opportunities
  
• Upskilling through Emapta Academy
  
• Diverse and supportive work environment
  

Whom you ll work with:

Our client PullAPart is a trailblazing force in the automotive recycling industry that stands as a beacon of positive change. With a resolute mission to reduce waste and pollution theyve proudly recycled over 95% of received vehicles leaving an indelible mark on the environment. Their commitment reaches beyond recycling they actively support local projects and organizations exemplifying a dedication to community upliftment. Organized yards an extensive parts selection and competitive pricing showcase their devotion to customer satisfaction.

Who are we

Discover a world of possibilities at Emapta where your career takes flight in stability and growth. Join a team that thrives on camaraderie supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration innovation and personal development. We provide you with the platform for your success empowering you to reach new heights in a supportive and inclusive environment.

With a wide roster of international clients from various industries and a proven track record of success Emapta offers a stable foundation for your career. Team up with likeminded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.

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