Retail Sales - GEMS JEWELLERY

Retail Sales GEMS & JEWELLERY

Overview:

Key Responsibilities:

• Greet and assist customers in a professional and courteous manner
• Showcase and demonstrate a thorough knowledge of gems and jewelry products
• Provide personalized product recommendations and assistance in the selection process
• Participate in inventory management and ensure accurate stock levels
• Execute sales transactions and handle cash credit or other forms of payment
• Build and maintain strong customer relationships
• Responsible for visual merchandising and maintaining the aesthetic appeal of the store
• Meet and exceed monthly sales targets and KPIs
• Stay updated on industry trends and developments
• Collaborate with the marketing team to promote special events and sales
• Handle customer inquiries feedback and aftersales service
• Conduct market research to identify potential customer demographics
• Contribute to a positive and cohesive team environment
• Adhere to all company policies procedures and regulations
• Participate in training and professional development opportunities

Required Qualifications:

• High school diploma or equivalent; Bachelors degree preferred
• Proven experience in retail sales preferably in the gems and jewelry industry
• Demonstrated knowledge of gemstones precious metals and jewelry craftsmanship
• Excellent verbal and written communication skills
• Strong interpersonal and customer service abilities
• Ability to work effectively in a fastpaced and dynamic environment
• Proficiency in using Point of Sale (POS) systems and other retail software
• Ability to work flexible hours including evenings weekends and holidays
• Proactive approach to sales and achieving targets
• Good understanding of market trends and customer preferences
• Detailoriented with strong organizational and multitasking skills
• Ability to maintain a professional and polished appearance
• Understanding of basic jewelry appraisal practices is a plus
• Knowledge of gemology and accreditation from relevant institutions is desirable
• Positive attitude and a passion for the gems and jewelry industry

retail,jewelry,gems,customer service