Retail Manager 3

Role: Retail Manager 3

Location: Brookings, SD

We are looking for candidates who will manage:

• Frontline staff
• Cash handing process
• Department HACCP and safety programs for regulatory compliance
• Frontline training programs
• Opening and closing the operation
• Daily operation standards
• The ideal candidate will have the following:
• Strong leadership and communication skills
• Proven client relationship skills
• Successful customer service skills

Responsibilities:

• Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly and supervisory food service workers, as well as other managers.

Key Duties

• Ensures there is a zero-harm mindset for ourselves, our customers, our food & employees.
• Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
• Manages cash handling protocols & control procedures according to Sodexo policies.
• Maintains client satisfaction for food quality & customer service.
• Accountable for the execution of service quality by maintaining the highest level of delivery.
• Supervises day-to-day work activities of food service workers, supervisors & managers.

Qualifications:
Associate Degree or equivalent experience
2 years of Basic Management Experience
1 year of work experience in concessions, retail sales, or store operations