Restaurant Manager - IHG Hotels amp Resorts

When youre a part of IHG youre more than your job title. And thats what we love the individual talents interests and dreams that make you who you are.

Join us and we wont expect you to conform to any stereotype because we know that a team with different perspectives and passions can only make us stronger. If you see yourself as Banquet Manager at Dar Al Iman InterContinental Hotel in Madinah. Apply Now!

Dar Al Iman Intercontinental hotel in Madinah is considered one of the best branded hotels with a fabulous location on a few steps from Holy Prophets Mosque (Al Masjid Al Nabawi). Enjoy spacious food with dramatic views of the mosque by night or sample a variety of Arabian and international cuisine. Ideally placed this hotel in Madinah is the heart of the citys financial commercial and shopping districts. It is within easy reach of historic sites & Museums including Ohud Mountain Syed Al Shuhada

As well as historic mosques like Masjid Quba Masjid Al Qiblatain Masjid Al Jumah Masjid Syed Al Shuhada& Seven Mosques...etc. Close to shopping arcades and a commercial centre.The hotel is just 25 minutes drive from Madinah International Airport.

Under the direction of F&B Director/Manager the Restaurant Manager is responsible for managing the daily operation of restaurant focusing on the guest experience by executing and driving the Food & Beverage service quality standards and employee engagement activities.

Duties and Responsibilities:

Financial return

• Manages daily operation of restaurant.
• Conducts market and competitor analysis.
• P&L analysis including productivity and cost management.
• Develops and implements promotions calendar for F&B products
• Actively pursue cost saving measures and recycles wherever possible

PEOPLE

• Conducts onthejob training sessions for restaurant employees.
• Conducts premeal briefing and maintains liaison with kitchen.
• Ensures that grooming of restaurant employees is up to required standard.
• Role modelling the IHG Company Values and Core Purpose.
• Leading employee engagement activities.
• Conducting Annual and Mid Year Performance Reviews.
• Coaching and regular feedback sessions of employees.
• Holds self and others accountable for achieving results.

GUEST EXPERIENCE

Supervising & directing courteous serving of food & beverage in restaurant.

• Implementation and maintenance of brand standards.
• Driving the guest experience through service quality.
• Knowledgeable of menu recipe and production procedure.
• Maintains customers database and utilizes effectively
• Taking appropriate actions to resolve guests complaints
• Being attentive to guests and anticipating their needs

RESPONSIBLE BUSINESS

• Manages daily operation of restaurants.
• Implementation of quality assurance programs Toolkits.
• Implementation and compliance of the Companys Fire Life and Safety requirements.
• Reviews checklists to maintain high standard of cleanliness.
• Maintains database of restaurant clients.
• Identifies opportunities to increase revenue.
• Challenges the way things are done; identifies areas requiring change and suggests ideas to support. the change.
• Implementation and maintenance of standard operating procedures.

What we need from you:

• Intermediate or equal level of qualification.
• Completion of degree or certification in Hospitality Industry.
• 3 years experience as Asst. Restaurant Manager.
• Fluent in English language and Arabic is preferable.
• Computer knowledge (MS Office and the Internet).

What We Offer:

We genuinely care about people and we show this through living out our promise of True Hospitality every day. Its what connects every colleague in all IHG hotels.
Each IHG hotel brand delivers True Hospitality in their own way and at the heart of it all are specific core service skills.

• True Attitude: being caring wanting to make a positive difference and building genuine connections with guests
• True Confidence: having the knowledge and skills to perform your role and giving guests the confidence that they can trust you to help and support them during their stay
• True Listening: focusing on what your guest is saying picking up on body language that is often overlooked and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need and doing so in a timely and caring manner.

At IHG weve made a promise. As one of the worlds leading hotel groups were here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome cared for recognised and respected wherever they are in the world. Want to be part of the journey

As the worlds first and most global luxury hotel brand InterContinental Hotels & Resorts has pioneered international travel since the 1940s we are passionate about sharing our renowned international knowhow and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental brand and to be part of the brand you will have a thirst for travel passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If youd like to embrace a world of opportunities wed like to welcome you to the worlds most international luxury hotel brand. Lets Go Further Together.

Dont quite meet every single requirement but still believe youd be a great fit for the job Well never know unless you hit the Apply button. Start your journey with us today.