Restaurant Director of Operations Cincinnati OH

This is a remote position.

Behavioral Performance Expectations:

• The degree of professionalism to which this individual represents the organization in and outside of the office to coworkers business partners vendors and guests. Professionalism is demonstrated by appearance language and conduct.
  
• The degree to which the employee demonstrates supportiveness cooperation and respect to fellow employees both peers and supervisory staff members as well as the degree to which the employee has earned the respect of others.
  
• The degree to which the employee recognizes their responsibility to maintain confidentiality with reference to and proprietary confidential or personal information that might be deemed inappropriate to share with others. This includes both coworkers and noncoworkers.
  

Our Service Promise Expectations

• Make Friendly Personal Connections
  
• Keep it Clean and Comfortable
  
• Set the Pace and be Attentive
  
• Make it Right Serve it Fast
  
• Find it Fix it
  

Requirements

• Demonstrates leadership abilities as evaluated by the Executive Director of Operations
  
• Minimum of two (2) to five (5) years multiunit casual dining experience
  
• High school diploma or GED is required
  
• Bachelor s degree in business finance or hospitality is beneficial and may be substituted for one (1) year multiunit experience
  
• General knowledge of computer software operating systems is essential
  
• A valid driver s license is required
  
• Must possess knowledge of business and management principles planning resource allocation human resources legal compliance leadership production methods and coordination of people and resources
  
• Must travel the equivalent of three (3) weeks per period
  

• Leads and directs all aspects of operations for approximately 915 restaurants located in multiple states
  
• Maintains a strong presence in restaurants within the region ensuring the proper execution of operational standards by frequently visiting restaurants to ensure company standards of operations excellence food safety and sanitation are met and individuals are held appropriately accountable.
  
• Directs a team of General Managers to ensure the achievement of operational standards and priorities
  
• Provides leadership and development to strengthen the team and the quality of restaurant operations
  
• Utilizes and coordinates resources and supports People Resources Marketing Accounting Legal Risk Management Training Facilities and Operations departments
  
• Works closely with the Marketing Director to develop and implement strategic plans and market specific initiatives that ensure aggressive unit and region growth in terms of store openings samestore sales and profitability.
  
• Provides direction for financial operations of all restaurants.
  
• Plans budgets analyzes and implements effective action steps to achieve financial objectives for restaurants and G & A expenses for the region.
  
• Works with EDO and HR to ensure the restaurants are properly staffed with managers and associates; that proper succession planning for GM and Director positions exist; that proper and appropriate working development plans exist for all managers.
  
• Contributes to the strategic direction as a member of the Senior Management team.
  
• Works closely with other DOs and department heads to ensure alignment throughout the brand.
  
• Works with EDO HR and Payroll to ensure compliance as related to employment risk at the federal and state levels in areas such as unemployment workers compensation wage and hour laws prevention of claims of discrimination harassment retaliation prevention of any activities in violation of federal state or local law responsible service of alcohol and guest liability issues.
  
• Ensures a proper balance of time spent in restaurants in the office and communicating to RVP.
  
• Ensures the proper communication and implementation of company directives and initiatives within the region.
  
• Attracts coaches and develops talent to ensure a competent motivated and highly effective field leadership team.
  
• All other job duties assigned by a superior member of management to ensure the effectively and order operations of the restaurants.
  

Benefits

• 401(k)
  
• Dental insurance
  
• Disability insurance
  
• Employee discount
  
• Health insurance
  
• Life insurance
  
• Opportunities for advancement
  
• Paid time off
  
• Vision insurance