Research and Insights Manager

Boston

About Momentum ITSMA

Momentum ITSMA was established with the vision to revolutionize how organizations win retain and grow their key accounts. As pioneers of AccountBased Marketing our continuous innovation to sharpen account focus ensures that our clients consistently outperform their competitors.

Today we stand as a leading growth consultancy driving yearoveryear revenue growth improving win rates and cultivating valuable relationships for our clients. Our comprehensive approach to strategic growth draws on our unique mix of consulting learning research and implementation capabilities. We empower clients to develop account programs enable highperforming gotomarket teams and implement effective account growth strategies. Our research services provide ccomprehensive analysis of account needs and preferences to gain a competitive edge

With teams in London Boston and Melbourne our clients now include a significant portion of the S&P100 featuring some of the worlds largest organizations such as HSBC Accenture and Microsoft. With over 2000 marketing professionals from 60 countries participating in our ABM Certification we have become a trusted partner in the global market. We are an Outstanding Company to work for 2022 in Best Companies and we have Flexa Top 100 status for our extraordinary level of flexibility.

We have big plans and ambitions over the next few years and to deliver on these were going to be growing our passionate diverse and ambitious team to help make our mission a reality. If youre determined to make a difference voraciously curious and brimming with entrepreneurial spirit wed like to hear from you.

The Role

We are seeking a skilled and innovative research specialist with at least 5 years experience in shaping and leading research projects to join our team to drive innovation across our service delivery and support the portfolio strategy of our research and insights services. Our services holds significant potential for impact in the market for our clients and for our own business. In this role you will play a key role in the delivery of research and analytics projects and supporting our consulting teams to sharpen the delivery of our consulting services. This role reports to our Research service line leader.

Our research and insights services are delivered as standalone engagements and to put an evidence base in our consulting work and to help firms sharpen client focus. Our research portfolio includes:

• Market Segmentation: sizing and competitive intelligence market structure account analysis and prioritization and buyer personas development
• Buying Process: client journey mapping maps of decisionmaking units drivers of supplier choice winloss analysis and channel optimisation
• Reputation Tracking: CSAT and key driver analysis NPS brand equity and messaging testing

Your accountability extends to propelling the growth and effectiveness of our research engagements and integrated delivery with consulting. Your focus will be on developing modern and scalable methods to deliver these services and expanding their reach to customers. Key to the success of this role is close collaboration and partnership with our Consulting leadership team and Partners with whom you will shape perspectives to drive marketing beating growth.

Responsibilities

Research Delivery Excellence:

• Conduct market research and data analysis
• Expertise in Qualtrics and SPSS.
• Work with a team of consultants and analysts.
• Develop and implement cutting edge data collection methodologies.
• Provide insights and recommendations based on data analysis.
• Stay current with research trends and best practices.
• Develop and present results and improvements to senior client stakeholders to expand research solutions across the current client base.
• Lead specific engagements and collaborate with our sector based Consulting Practices (Financial Services Professional Services Technology) for delivery excellence

Development of Research Service Portfolio:

• Build effective processes for the delivery of research programs optimizing ways of working including thirdparty management technology and tools.
• Codify delivery of research
• Enhance research delivery with research tools and technology
• Ensure process consistency and leverage resources effectively.

Salary

$100000 $140000

Perks and Benefits

• Annual leave: 16 days plus Public Holidays
• 3 bonus days off for endofyear shutdown (25 Dec to 1 January)
• Discretionary company bonus scheme
• Healthcare plan
• Personal training budget
• Fully accredited ABM certification
• Sabbatical leave options
• Pimp my home office budget
• Enhanced parental leave
• Enhanced sick leave
• Hybrid working and flexible working policy
• Our very own Culture Club regular social and wellbeing events
• Dedicated ESG committee

Find out more