Remote Client Account Specialist

Client Account Specialist - 100% Remote

Our client a national employment and labor law firm, is seeking an experienced Client Account Specialist to support our Billing Department. Our range of experience enables us to bring efficient and practical solutions to today's labor and employment law problems. For more information about the firm, please visit us at our website

This position will be remote and can be performed from a state where there is an existing office, but will be based out of the Atlanta office. Please visit our website for a listing of our current offices.

Position Summary The Client Account Specialist will be responsible for providing client and billing attorneys with reports, copies of invoices and any other documents that facilitate the payment of outstanding invoices. The Client Account Specialist will generate monthly reminder statements, prepare collection letters and update the collection database with the status of collections efforts.

Primary Responsibilities

• Review aged A/R and communicate with billing attorneys, billing specialist and clients as approved by the billing attorney to ensure timely collections of A/R.
• Proactively manage problematic A/R and work with the collections team, billing attorney and billing specialist to resolve and ensure timely collections of A/R.
• Consistently update the collections database with the status of collection efforts.
• Create clear and concise spreadsheets outlining billing, payments and outstanding invoices to facilitate payment of outstanding invoices.
• Assist billing department with projects and other duties assigned by the Director of Billing & Collections.

Personal Attributes

• Strong leadership skills.
• Excellent written, oral, and interpersonal communication skills.
• Highly self-motivated, self-directed and attentive to detail.
• Must be able to multi-task.
• Must be able to work in a team environment as well as work independently.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Demonstrated problem-solving skills.
• The ability to foster an atmosphere of support, teamwork and effective collaboration.

Requirements

• Bachelor's Degree.
• 2 + years experience working in a law firm as an A/R professional.
• 2 + years experience with A/R success in facilitating payment of outstanding invoices.
• Intermediate or advanced knowledge of Excel and ability to create and maintain spreadsheets.
• Intermediate to advanced knowledge of collection software.
• Knowledge of the firm's business process and business operations.

Benefits

Client offers a comprehensive benefits package for eligible staff that includes medical, dental, and vision benefits, paid time off, paid holidays, 401(k) and profit sharing, life insurance, long-term disability, and an employee assistance program. We also offer optional benefits such as critical care, accident and hospital indemnity insurance, a student loan refinancing program, life insurance for dependents, and pet insurance.

No relocation costs. Principles only, no calls please.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability or any other protected status in accordance with all applicable federal, state and local laws.