Relocate to Cape Town German Speaking Customer Service Consultant

Our client is a young, dynamic team who integrates seamlessly into the structures of their customers. Through flexibility and dynamism, they offer scalability for companies and start-ups at every stage. Through a broad-based leadership team, they offer first-class expertise in many areas including sales, legal tech, marketing, and many more.

Requirements

• Fluency in German(C1)
  

• Ability to assist customers in a friendly, professional manner
  

• Excellent communication skills
  

• Self-confident, enthusiastic individual
  

• Ability to work within a team
  

• Ability to turn neutral information into something exciting
  

• Empathetic and sensitive
  

• You have a good technical understanding
  

• An individual who is always up for a challenge
  

Responsibilities

• Completing customers information, data, and documents
  

• Giving professional advice on inbound calls to make them understandable in case of product queries
  

• Proactively assisting existing and interested customers via phone call
  

• Processing and responding to service ticket emails
  

• Digitally capturing, managing, and maintaining documents and data pools
  

• Comprehensive, high-quality service until absolute customer satisfaction is achieved
  

• Ability to provide solutions to each problem
  

Do we spark your interest? Then send us your CV today!

We are looking forward to hearing from you!

Please submit your CV in English.

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Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town.