QUANTITATIVE SENIOR INSIGHTS EXECUTIVE - AFRICA

Overview of the role:

At MDI we believe that the way in which people interact with one another access information & interact with brands has fundamentally changed because of the mobile device. We focus on delivering highimpact market research outcomes through innovative inthemoment fast turnaround and costeffective mobile data collection and interrogation. We help our clients to provide a better understanding of their consumers and what makes them tick.

If you are curious about people and why they behave the way they do if you are passionate about data and market research and enjoy working with a variety of clients and colleagues around the world this role may be the one for you!

You will be working with multinational clients and play a key role in codeveloping creative solutions to their biggest business challenges. Working across a range of industries supporting diverse business needs including branding communications strategic planning customer experience product development and consumer behaviour you will be part of the team ensuring we deliver exceptional insights across quantitative research projects.

This is a South Africanbased regional client servicing role.

Skills :

KEY PERFORMANCE AREA S

Research Design:

Working with Research Directors across the MDI network you will help design research programs that provide answers to clients business questions

Appraising client briefs to understand client needs and business objectives

Demonstrate critical thinking and research knowledge to produce effective proposals

Collaborate with clients to suggest and implement best practice research designs and output

Input and develop quantitative surveys

Checking questionnaire scripts for logic and flow before deployment to ensure an optimal consumer experience

Project Management:

Manage projects to ensure that they are delivered against agreed objectives and within required budgets and timelines

Schedule and lead regular planning and review meetings

Highlighting project management concerns with your manager to ensure seamless client service

Ability to work outside of defined parameters and be able to adapt to situations as they change

Prepare simple project costings for the Directors signoff including the liaison with suppliers

Building strong relationships with suppliers to ensure the best project outcomes for MDI

Reporting:

Working with Research Directors inputting into all elements of reporting such as the analysis requirements inputting data into charts checking data in the charts assisting with report commentary and summary

Providing insight recommendations that align to the clients research and business objectives

Commitment to producing insightful highquality and timely deliverables to our clients

Client Engagement:

MDI is renowned for its excellent highlevel interactions with its clients we strive to understand their business to enable us to be true partners

Proactively sell the benefits of MDI to potential clients

Day to day interaction & relationship building with existing clients

Proactive & responsive communication with all clients

Consistent timely delivery

Present to client audiences in an engaged and energized way

Teamwork & Collaboration:

Effective and efficient team member who demonstrates a strong spirit of collaboration openness towards people of different cultures and a proactive attitude to build relationships internally and externally with teams and markets beyond one s own.