PSP Tech Account Manager

Our client is an IT and digital solutoin company operating all across Europe. They are currently seeking to hire a skilled PSP Tech Account Manager to join their team in Cyprus.

Tasks

• Working with the PaymentIQ / Devcode and other payment aggregators;
• Payment methods/systems integration to PaymentIQ;
• Generate save and set up the API key and secret key;
• Routing configuration and changes (cascading);
• Currency exchange configuration;
• Transactions error monitoring and analysis ;
• Transactions problem solving;
• Callbacks setup;
• Configure payment methods for the new markets and brands;
• Communication with payment providers and PaymentIQ with payment related queries;
• Assistance to the different departments with payment related queries;
• Interaction with the onboarding team and the technical team;
• Create and maintain Jira issues;
• Setting the rules for the rotation of payment methods in accordance with the requirements of the customer;
• Preparation of tasks for analytical reports on conversion and payment processing;
• Testing and monitoring the operation of payment systems together with the team;
• Timely response to force majeure situations;
• The manifestation of activity and independence in the formulation of the problem;
• Responsibility for the assigned tasks.

Requirements

• 1 years of experience working with payments at iGaming or at PSP;
• 1 years of experience working with PaymentIQ / Devcode;
• Work experience with PaymentIQ / Devcode;
• Work experience with Jira;
• Knowledge of integration and customization processes as well as requirements for payment solution providers;
• Understanding of transactions flow;
• Knowledge of PSP terminology;
• Knowledge in Chrome DevTools;
• Work experience in FinTech;
• Work experience in Gambling;
• English at least intermediate level Russian language is a plus;
• Strong communication skills.
• Good analytical skills;
• Working with multilingual teams will be beneficial;
• Teamwork skills;
• Modesty meticulousness and attention to detail;
• Great interest and knowledge of the FinTech industry and its rules.