Property Manager

Macdonald & Company are pleased to be retained by one of their best clients a privately held real estate investor & developer to find and appoint a property manager for one of their assets in Dallas.

Summary

The Property Manager has 100% Accountability and responsibility for all aspects of the propertys income and expenses occupancy and marketing physical condition onsite staff and resident relations.

Responsibilities

• Communicate the goals of the property to the onsite staff in a clear manner to ensure that the staff is committed to the shared goal of producing the highest possible net operating income.
• Maintain a professional attitude and appearance at all times.
• The managers leadership dramatically affects the propertys success and image.
• The propertys appearance will likewise be a direct result of the managers expectations and emphasis on cleanliness organization class A maintenance etc.
• The attitudes and opinions of the residents are affected most by the leadership and expectations of the manager and staff.
• Every resident is to be treated with the highest standards of professionalism and courtesy.
• The manager is expected to personally ensure that every community associate working under his/her authority follows all company policies.
• Every associate is expected to perform any reasonable task or request that is consistent with fulfilling company objectives.
• The manager is expected to when necessary spend extra time on property to ensure that all aspects of the managers responsibilities are completed as well as other concerns in relation to the property.
• The manager is required to have reliable transportation.
• From timetotime parts may need to be picked up or errands run that will require the use of associates vehicle.

Site Specific Duties

• Establish and implement rental rate increases and enforce collection procedures.
• Approve property expenditures and review for conformance with the current budget. Expenses over the budged amount must be approved by the property supervisor.
• Submit all invoices for expenditures to the corporate office weekly to insure payment in a timely manner.
• Review monthly operating statements and compliance with annual budget and implement plans of action to optimize site profitability.
• Prepare the annual operating budget and business plan for review with the property supervisor.
• Coordinate daily schedules of the maintenance department to ensure timely response to maintenance request make ready status and the overall community appearance.
• Perform and document interior and exterior physical inspections as required by the policy of the community.
• Coordinate and monitor preventative maintenance schedules.
• Keep the supervisor informed of any and all deferred maintenance.
• Ensure property compliance with all applicable state and local laws/regulations.
• Prepare competitive bid packages as required by the budget and in accordance with community procedures.
• Use the Property Software Manual to use and understand the property management software used on the property.
• Read and understand the I.M.A.P.P.

Administrative

• Maintain an organized office system. See Standardized Office Set Up Section 3 of the I.M.A.P.P.
• Maintain the property accident prevention plan to insure proper working conditions.
• Supervise train and motivate all onsite associates.
• Develop and train the assistant manager to assume all duties of manager in the event the manager is absent.
• Develop and maintain quality hiring and evaluation procedures consistent with requirements.
• Dismiss associates when necessary; adhere to all exit guidelines and procedures.
• Maintain secure and accurate key controls.
• Process all required forms and insure timely submission of required reports.
• Monitor all federal state county and city agencies. Notify the supervisor of any ordinances affecting the property or neighborhood.
• Keep the supervisor informed regarding resident relations correspondence and calls concerning resident issues.
• Schedule associate to appropriately prepare for offhours emergencies.
• Ensure all associates strictly adhere to Fair Housing Laws and Occupancy Guidelines.
• Manage the property in accordance with the established guidelines as outlined in the Managers Administrative Policies & Procedures.

Marketing

• Submit accurate Property Analysis information to the supervisor weekly.
• Prepare Market Survey Reports and ensure accuracy. Insure properties listed are comparable to the subject property.
• Establish rental rates for prospective and current residents.
• Prepare any marketing plans and resident profiles as requested by the supervisor.
• Monitor resident selection criteria in accordance with federal and state regulations and all Company policies and guidelines.
• Maintain the highest physical and economic occupancy possible at all times.
• Show and lease vacant apartments and apartments on notice professionally and as quickly as possible to reduce vacancy loss.
• Develop advertisements for use in newspapers Apartment Guides etc. for review by the supervisor.