Program Manager

JOB TITLE: Program Manager

LOCATION: Austin TX (this position is anticipated to be ONSITE candidate must reside in or relocate to Austin metro area)

Postions: 1

Duration: 6 months

Required years of experience: 4 to 5

Relocation allowed (Y/N): YES

JOB DESCRIPTION/MINIMUM REQUIREMENTS:

Organizing programs and activities following the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing longterm goals. Developing a budget and operating plan for the program.

DSHS Immunization Business Operation Unit is seeking approval to hire one Program Manager II position as a temporary contractor for FY 24 and FY 25. This position will assist Immunization with identifying program functions by assessing the required objectives to staffing resources for the future due to the ending of COVID19 Grant funds. The position will work within a team of temporary contractors to assist Immunization leadership in operational review evaluation and planning to identify operational efficiency. The staff augmentation will assist program unit directors with insight of programs effectiveness identify strengths and area of improvements.

BACKGROUND:

Performs highly advanced (seniorlevel) business evaluation and planning under the direction of the Section Director. Participates in business analysis process planning and agency policy and procedure development and implementation. Coordinates projects and team activities to achieve Section goals and objectives. Studies and analyzes operations and issues and prepares reports of findings and recommendations in the different points of service. Prepares and assists in the preparation of administrative reports studies and specialized technical projects. Provides consultative services and technical assistance to plan implement and monitor effective programs and services. Works with program staff in determining trends and resolving technical issues. Reviews and evaluates information on service delivery system methods outputs and activities to identify gaps in resources and recommend improvements. Develops procedures and workflows. Works under minimal supervision with extensive latitude for the use of initiative and independent judgment.

Attends work on a regular and predictable schedule and performs other duties as assigned.

(30%) Conducts detailed studies and reviews defines problems in areas such as administrative practices workflow and other business processes. Functions as a consultant to plan implement and monitor effective business process improvement recommendations.

(25%) Develops management/workflow reporting tools for program areas. Compile and analyze statistical information to assist management in making informed decisions.

(20%) Assist with tracking the development and approval of business processes systems and reporting requirements. Coordinates with program and IT staff in discovery development and implementation of program systems.

(20%) Develop workflow procedures and provide training technical assistance and informationsharing to program staff.

(5%) Other duties as assigned: include but are not limited to actively participating and/or serving in a supporting role to meet the agencys obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. The division is an active partner in response activities. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge of business and management principles involved in business evaluation strategic planning resource allocation leadership techniques coordination of people and resources and of project management principles and practices; computer systems and data systems processes and visualization tools; public administration and management techniques; program planning and implementation; Project Management practices principles and processes; Software Development Life Cycle (SDLC) methodologies.

Skill in business program and system analysis; developing goals objectives and procedures to monitor and evaluate progress; writing analyses documentation and reports; organizing and presenting complex information to a variety of audiences verbally and in writing; identifying problems evaluating alternatives and negotiating and implementing solutions; translating complex technical information verbally and in writing for nontechnical audiences.

Ability to maintain excellent working relationships with all stakeholders to deliver multiple interdependent initiatives that span various stakeholders; devise effective solutions to administrative and fiscal barriers and problems; concise accurate reports; develop and evaluate policies and procedures; write and revise standards and procedures; assess and manage priorities; communicate clearly concisely and effectively; work in a teamapproach collaborative environment; apply a critical and analytical approach to problemsolving; gather assemble and analyze facts; plan organize schedule and monitor completion of assigned projects; work independently and to deliver results in an environment of broad consultative management.

Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years

Required/Preferred

Experience

4

Required

Knowledge of business and management principles involved in business evaluation strategic planning and resource allocation.

4

Required

Knowledge of computer systems and data systems processes and visualization tools and Software Development Life Cycle (SDLC) methodologies.

4

Required

Knowledge of public administration and management techniques; program planning and implementation and project management practices principles and processes.

4

Preferred

Business program and system analysis.

4

Preferred

Developing goals objectives and procedures to monitor and evaluate progress.

4

Preferred

Organizing and presenting complex information.

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