Program Manager

Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If youre interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay a company you can be proud to be with.Position Summary
eBay is seeking an experienced Program Manager with a strong project, program and operational background who can manage projects and programs sponsored by Global Customer Experience (GCX) and/or Marketplaces (MP), to shape great customer experiences and effectively operationalize objectives within GCX.
The Program Manager will partner with sponsors and the broader organisation to shape and contribute to the project or program vision managing overall project and program health, leading a team of cross functional individuals to achieve complex objectives while building strong partnerships.
The successful candidate will have strong project, program skills preferably within an agile environment, excellent communication skills and an ability to influence across boundaries, fostering collaboration and relationships.Key Responsibilities:
Plans for and manages projects and programs with responsibility for leading cross functional teams to achieve often, complex objectives
Lead and direct overall project and program and assigned resources to achieve desired outcomes
Ability to plan for and deliver on new concepts for the business
Provides leadership oversight and has responsibility for developing and managing overall project and program health e.g. schedule, budget, quality, change plan, including developing and maintaining appropriate documentation and risk/issue identification and planning
Partners with sponsors and the broader organisation to help shape and contribute to the project or program vision
Can effectively navigate the global organisation, inside and outside of GCX, including external stakeholders
Brings a market and customer-centric orientation to all aspects of planning and development
Can work on detailed business cases from early concept through execution
Works autonomously whilst ensuring appropriate transparency with stakeholders
Effectively communicates complex strategies to others, interfacing at different levels
Exercises judgement to determine appropriate action
Can synthesise information from multiple sources and use it for effective decision making
Fosters growth and innovation in others
Comfortable managing complexity and ambiguity and can help others in this regardQualifications:
Demonstrated track record of leading complex change
Demonstrated competency in developing efficient and effective solutions to complex business problems
Experienced at working on detailed business cases from early concept through execution and ensuring transparency with stakeholders
Experience leading cross functional teams across regions, locations, and time zones, preferably in an agile environment
Experience with senior leadership and ability to deliver executive level summary reports and presentations
Exhibits strong written and verbal communication skills
Naturally innovates and working with the unknown
Makes sound decisions in ambiguous or difficult situations, including when under pressure
Minimum 6+ years hands on combined project and program experience desired
3+ years experience in a large, cross functional organisation
PMP, PRINCE2 or Agile certifications (desired not essential)Location & Travel:
Position is based in Dublin, Ireland.
Travel requirements will vary with assignments.
Expect 10 - 15% travel.Education: Bachelors Degree, or equivalent
Benefits are an essential part of your total compensation for the work you do every day. Whether youre single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.
Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isnt just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBays Diversity & Inclusion click here: (link removed)

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eBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us (e-mail removed) We will make every effort to respond to your request for disability assistance as soon as possible. Jobs posted with location as "Remote - United States (Excludes CO, HI, NM)" excludes Colorado, Hawaii and New Mexico.
For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement

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