Production and Industrial - Senior Site Specialist

Job Description: MF 7:30 to 4 pm
100% Onsite


Job Title: Senior Site Specialist

As a part of the team at Thermo Fisher Scientific you ll do important work like helping customers in finding cures for cancer protecting the environment or making sure our food is safe. Your work will have realworld impact and you ll be supported in achieving your career goals!

Location/Division Specific Information

Unity Lab Services provides a single source for integrated lab service support and supply management. Our customized service offerings and premier service experts have the flexibility and experience to uniquely address our customer s laboratorys business needs.


How do we make an impact

The position is focused primarily on scientific support services within Unity Lab Services core offerings of order entry order management operating customer procurement systems stockroom services material handling shipping/receiving chemical tracking and glasswash operations. May also include media preparation and cell culture support operations.


What will you do

Use Thermo Fisher Scientifics or customers inventory/order management electronic systems to perform the following activities: onsite program replenishments and disbursements receiving putaway stock rotation cycle counts order entry and expediting customer service call resolution product returns and backorder processing

Perform laboratory services such as order delivery glassware processing biological waste processing chemical inventory receipt/reconciliation and media preparation

Analyzes/maintains/reconciles various customer and company reports to ensure partner requirements are met

Follow work processes as outlined by our written procedures

Listens to customer concerns effectively addresses issues with a goal of resolution within established timeframe and proactively communicates with supervisor any customer concerns and/or potential problems

Engages in process improvement activities

May perform other responsibilities as assigned by management


How will you get here

Education: High School Diploma college degree preferred

Experience: 23 years of equivalent experience preferably within a laboratory setting or services. Demonstrated customer service verbal written and presentation skills



Knowledge Skills Abilities:

Demonstrates ability to read write and speak English fluently using strong communication skills and desire to deliver excellent customer service including maintaining a professional appearance in all interactions and upholding Thermo Fisher Scientifics values.

Possesses the interpersonal skills to be able to collaborate with various levels of Thermo Fisher personnel & customers.

Knowledgably operates handheld scanners and performs data entry function

Demonstrates computer proficiency and possess intermediate skills in Microsoft Office suite of software. Uses organizational skills to multitask and meet due dates as needed.

Works primarily at customer sites which may require working independently. Work areas may include spaces where chemicalbased allergens may be in use (such as penicillin tetracycline etc.)

Depending on area of building personal protective equipment may be worn to include lab coats coveralls hood facemask hairnets safety gloves and safety glasses steel toe shoes bump hats and/or safety glasses.

Requires the ability to lift push and pull 3040 pounds consistently; may be required to lift 50 pounds including operation and use of pushcarts pallet jacks forklifts etc.



The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not a comprehensive list of all the duties and responsibilities associated with it.
SUMMARY:

The Senior QA Technician position ensures the equipment used RDS meets or exceed the internal/external customer expectations and compliance to standards. Directly supports all departments onboard and maintain all equipment with quality oversight as per company policies and procedures.

RESPONSIBILITIES:

Maintain documents including organizations (GMP) equipment files and project associated files (e.g. batch records testing records validation records and other documents as applicable)
Manage appropriate labeling and signage of equipment service status.
Manage and maintain filing system of Equipment Master Log including issuance of equipment numbers calibration and preventative maintenance schedules
Support internal/external audits as needed
Meet regulatory requirements internal KPIs and provide department metrics as needed to management
Handle and audit all new equipment as needed
Assist with creation and/or updating of Equipment Operating Procedures
Be able to lift up to 50lbs when required.
Other duties as assigned as an emerging growth company it may be required from time to time to assist in other areas other than the area of specialty

KNOWLEDGE AND SKILL:

Working knowledge of MS Office. MS Word skills required: templates styles headers working with cross referencing figures tables and sections
Working knowledge of QCBD and MasterControl
Working knowledge of FDA QSR GMP and ISO 13485 is a plus
Ability to work effectively independently as well as part of a cross functional team
Ability to relate and work well with people
Excellent organizational skills
Excellent verbal/written communication skills
Attention to detail
Ability to multitask and work well under pressure


EDUCATION/EXPERIENCE REQUIRED:
High School Diploma plus a
minimum of 1 years detailed oriented work experience in a GMP regulated environment
experience with maintaining equipment records in an eQMS or CMMS is preferred

PHYSICAL DEMANDS:
Ability to execute under pressure with short turnaround times
Ability to work overtime on occasion to support business needs may include weekend or holidays
Ability to speak write and use all office equipment including scanner and printer phone computer etc.
Regular use of fine motor skills
Ability to lift and/or move objects that weigh more than 30 pounds
Regularly required to stand walk stoop kneel crouch or crawl
Specific vision abilities required for this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust and focus
SUMMARY:

The Senior QA Technician position ensures the equipment used RDS meets or exceed the internal/external customer expectations and compliance to standards. Directly supports all departments onboard and maintain all equipment with quality oversight as per company policies and procedures.

RESPONSIBILITIES:

Maintain documents including organizations (GMP) equipment files and project associated files (e.g. batch records testing records validation records and other documents as applicable)
Manage appropriate labeling and signage of equipment service status.
Manage and maintain filing system of Equipment Master Log including issuance of equipment numbers calibration and preventative maintenance schedules
Support internal/external audits as needed
Meet regulatory requirements internal KPIs and provide department metrics as needed to management
Handle and audit all new equipment as needed
Assist with creation and/or updating of Equipment Operating Procedures
Be able to lift up to 50lbs when required.
Other duties as assigned as an emerging growth company it may be required from time to time to assist in other areas other than the area of specialty

KNOWLEDGE AND SKILL:

Working knowledge of MS Office. MS Word skills required: templates styles headers working with cross referencing figures tables and sections
Working knowledge of QCBD and MasterControl
Working knowledge of FDA QSR GMP and ISO 13485 is a plus
Ability to work effectively independently as well as part of a cross functional team
Ability to relate and work well with people
Excellent organizational skills
Excellent verbal/written communication skills
Attention to detail
Ability to multitask and work well under pressure


EDUCATION/EXPERIENCE REQUIRED:
High School Diploma plus a
minimum of 1 years detailed oriented work experience in a GMP regulated environment
experience with maintaining equipment records in an eQMS or CMMS is preferred

PHYSICAL DEMANDS:
Ability to execute under pressure with short turnaround times
Ability to work overtime on occasion to support business needs may include holidays
Ability to speak write and use all office equipment including scanner and printer phone computer etc.
Regular use of fine motor skills
Ability to lift and/or move objects that weigh more than 30 pounds
Regularly required to stand walk stoop kneel crouch or crawl
Specific vision abilities required for this job include close vision distance vision color vision peripheral vision depth perception and ability to adjust and focus
Additional Sills: Skills: No items to display.