Product Manager North Europe

Who are WebBeds

WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels transfers tours activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.

Our Products range from a Retail Online platform Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.

WebBeds is a subsidiary of Webjet Limited (ASX: WEB) an ASX 200 listed company operating a global digital travel business.

What makes us stand out

• We are a wholesale global travel organization
• We have 1500 people speaking 50 languages in 120 cites across 50 countries
• We partner with over 430000 properties in more than 15000 destinations
• We work with more than 44000 travel companies in 139 source markets
• We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking

What will you do on your journey with WebBeds

WebBeds is the worlds fastest growing provider of accommodation distribution services to the travel industry. Our products incorporate distribution APIs payment integrations ERP integration Data Lakes User Interfaces and others. Our search API reach peaks of more than 50.000 requests per second each one consisting of tens or hundreds of hotels with continued expansion.

We design deliver and support innovative solutions through engagement collaboration and a fearsome passion for creating customer value is our mission as an IT organization.

With this in mind we strive to be at the leading edge of technology when it comes to build the platform that meets the needs of our Supply partners and customers. This translates to the use of latest technology including .NET Core versions K8S microservices architecture clouds hosting and orchestration CI/CD pipelines automated testing Proactive monitoring and alerting systems to name a few.

Our delivery teams have the creativity and freedom to express themselves by building innovative solutions to often complex problems and are challenged to reach higher levels daily. Our teams consist of product owners QA engineers Software Engineers and people from across the business all working collectively and collaboratively. We have a very strong technical team from which you will be able to learn but are encouraged by new ideas and fresh thinking that you will bring with you.

In this role you will

Play a major role in the maintenance of our relationships with hotel partners. As the main point of contact for our partners you will be responsible for reviewing and loading hotel contracts optimising the products on offer and assisting partners with the operation of internal platforms.

Working closely with and following the direction of a Contract Manager you will implement their market strategy for a given geographical area and take targeted actions as needed to ensure its success.

Key responsibilities

• Build and maintain direct relationships with hotel partners and address their queries.
• Assist with loading of contracts via Fresh Desk platform and lastminute offers.
• Maintain contractual hotel allocations lastminute availability and overall portfolio availability regularly and as required.
• Work with Hotel partners and Contracts Manager on special offers and promotions.
• Review accept or negotiate against stop sales.
• Evaluate production and determine follow up action jointly with Contracts Manager and as directed by Line Manager.
• Implement the training of hotel partners on supplier interface and usage of extranet tools.
• Undertake tasks related to the competitiveness report.
• Undertake regular price comparisons for a given destination to ensure we have the best rates.
• Assist with mapping and loading of BAR contracts.
• Analyse investigate and implement recovery of 3P bookings to DC according to departmental parameters
• Additional responsibilities may include directly handling a small portfolio of suppliers as directed by Line Manager.
• Informing Contracts Managers of new leads and opportunities.
• Assist Contracts Manager with urgent tasks whilst they are on business trips as and when required.

The skills we would love to see in your suitcase!

• Commercial awareness in the travel industry
• Good Microsoft Office knowledge especially Excel and Outlook
• Personal effectiveness with strong communication and influencing skills.
• Comfortable using phone to negotiate with suppliers.
• Experience in working in fast paced and multicultural environment.
• Proactive with ability to offer solutions to issues encountered.
• Personable with lots of enthusiasm and a can do attitude.
• Ability to use multiple systems.
• Ability to negotiate.
• Ability to work independently as well as part of the team.
• Ability to prioritise.
• Organised with impeccable attention to detail.
• Numerically astute
• Ability to build effective working relations both internally and external.

Why choose us as your next destination

We are super proud of our dedicated team of friendly energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward.

Over 50 different languages are spoken by our workforce but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support.

• International highly skilled group of experts from all around the globe
• Dynamic environment with the chance to grow influence & impact change
• Disruptive fastgrowing market leader within travel & endless possibilities
• Culture built on collaboration empowerment and innovation

Find out more about the WebBeds business at #LIHybrid