Employer Active
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Purpose and Impact
The Process Deployment Specialist will support Global Trade Compliancespecific (Customs Import Export) business requirements implement improved business processes ensure successful deployments of SAP Global Trade Services (GTS) system and enhancements coordinate systems and process testing training of system users and provide functional stabilization efforts In leading stabilization efforts you will require collaboration and teamwork within the business global information technology and corporate functions
Key Accountabilities
Lead the stabilization for SAP GTS and related process deployments and ensure system configuration and processes throughout the organization are reviewed and approved by process sponsors
Identify and lead optimization activities partnering with subject matter experts and super users across the Global Trade Compliance (Custom Import Export) domain and promote process change in the organization
Ensure that implemented design and process changes are aligned with the internal control framework and the global process organization
Work closely with application support teams to improve the support process (selfservice customer satisfaction quality of resolution knowledge sharing lessons learnt etc)
Develop the integrated project plan and ensure organizational readiness and commitment to ongoing enhancements optimization and value realization activities
Define deployment objectives and scope and measure and monitor project progress to identify variances from the plan and make needed corrections for implementation resolving issues independently
Implement maintain and communicate metrics to track solution stabilization and value captured through optimization initiatives
Independently handle complex issues with minimal supervision while escalating only the most complex issues to appropriate staff
Other duties as assigned
MINIMUM QUALIFICATIONS
Bachelor s degree in a related field or equivalent experience
At least of years of Global Trade process and SAP GTS experience
Strong analytical skills capable of breaking down complex issue to identify key drivers and upstream and downstream impacts
Confirmed ability to lead coach facilitate and communicate with individuals across a broad range of education experience and functional spectrums to manage expectations and drive organizational and process change
PREFERRED QUALIFICATIONS
A strong affinity with IT coupled with solid knowledge of SAP concepts is preferred ie familiar with cross modules integration SAP ERP and SAP GTS and other systems to meet trade compliance (Custom Import Export) regulatory and operational requirements in that region
Experience deploying ERPs and / or participated as a Trade Compliance (Custom Import Export) SME in at least full life cycle of SAP implementations (or equivalent experience)
Experience in leading stabilization and process improvement efforts
Selfstarter with good interpersonal and strong communication skills to get to root causes of issues communicate with IT and other Finance and nonFinance stakeholders able to influence larger teams some of whom will not have technology skills
Fluent in English verbal and written
Ability to work independently with minimal supervision
Flexible regarding working patterns ability to manage multiple assignments in parallel across different time zones would be required for this role
Demonstrated experience in the use technology to improve process and controls
Experience of process migration and creation of effective process maps and SOPs is a plus
Full Time