People Support Generalist (Location Flexible- Botswana,Kenya, Nigeria, South Africa)

This is a remote position.

We operate as One Company, with a diverse team working on a hybrid basis in Lagos, Nairobi, Dar es Salaam, Gaborone, Johannesburg and London. Our people are strategists, political analysts, economists, journalists, policy advisors, lawyers and communications specialists by background. We blend these disciplines to deliver customised and integrated consulting solutions for our clients. Over 80% of our staff are African and over 50% are women.

Our performance depends on our ability to mobilise people with rare combinations of skills, experience and perspectives, to deliver impactful assignments across borders and time zones, in multiple languages, for prestigious clients. As a highly dynamic business with a diverse consulting portfolio by geography and industry, we need to maintain agility in our resourcing and ensure we have the right talent in the right roles at the right time.

The role of our people team is to build a purpose-led, high-performing and resilient organisation by identifying and nurturing talent, enhancing the employee experience and ensuring the motivation, productivity and wellbeing of our people.

We are looking for a highly proactive and efficient People Support and Administrator who will be accountable for ensuring compliance and supporting high performance. This is a rewarding and stimulating role for someone who seeks to deliver complex essential support for dynamic teams across geographies, particularly programmes and initiatives designed to improve employee engagement, retention and growth. This role requires the proactive application of knowledge and experience to improve core practices and processes and support efficient and successful ways of working across the business.

ESSENTIAL HR RESPONSIBILITIES

• Screening of initial candidates in hiring activity
  

• Responsible for screening prospective graduate hires
  

• Ensure onboarding programme is delivered effectively
  

• Ensure new hires have clear goals and KPI s to allow timely decisions at probation period end
  

• Maintain up-to-date headcount data, personal data and contracts (in line with GDPR and local regulations) and organograms
  

• Responsible for ensuring HR policies and practices reflect changes in law and are communicated through the organisation
  

• Manage employee benefits, ensuring consistency as well as relevant geographical legal requirements.
  

CORE ADMINISTRATION RESPONSIBILITIES

• Lead and deliver on support and effective administration of all recruitment and onboarding activities
  

• Responsible for high quality execution of all administrative aspects of graduate recruitment and development programmes
  

• Ensure all payroll activity and pay changes are made on time and in collaboration with Finance
  

• Deliver efficiently on administrative and support activities for performance management as well as learning and development activities
  

• Deliver, in an effective and timely manner, the full range of administrative, travel and visa or permit requirements to support any relocation, secondment, or consulting assignments
  

• Champion effective commercial use of people resources by ensuring completion of weekly timesheets and management of team leave plans
  

• Be responsible for all administration and support to the external talent pool development
  

Requirements

• Bachelor s degree and 3 years relevant experience or 5+ years in an Administrative Assistant /Junior People Management role supporting teams across geographies
  

• Ability to interface well with internal and external stakeholders in a highly professional manner and to maintain the highest level of confidentiality in both internal and external relationships
  

• Excellent interpersonal skills and ability to collaborate effectively with other team members
  

• Excellent verbal, written and proofreading skills
  

• Ability to prioritise effectively and handle multiple tasks simultaneously
  

• Sound judgement and decision making skills
  

• Ability to handle sensitive and confidential information with integrity
  

• Outstanding planning and organisational skills.
  

PREFERRED EXPERIENCE & SKILLS

• Strong working knowledge of Google Suite, Salesforce an advantage
  

• Knowledge of principles and practices of people management
  

• Ability to continuously improve processes.