People amp Culture Advisor- Fixed Term Contract

Collinson Group is a global leader in driving loyalty and engagement for many of the worlds largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide marketleading experience in delivering products and services across four core capabilities: Loyalty Lifestyle Benefits and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travellers creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years experience with 28 global locations servicing over 800 clients in 170 countries employing 1800 people.

We have been bringing innovation to the market since inception from launching the first independent global VIP lounge access Programme Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include: Visa Mastercard American Express Cathay Pacific British Airways LATAM Flying Blue Accor EasyJet HSBC Chase HDFC.

Our mission is focused on doing good beyond profit which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition the success of our business is delivered through the diverse and talented team of over 1800 colleagues globally.

What does the People and Culture Advisorat Collinson do

We are looking for a P&C advisor to come and join the team on a fixed term contract (1214 months).The People and Culture Advisor will play a vital role in supporting the People and Culture (P&C) business partnering team to enable delivery of a firstclass advisory service to the business through the provision of efficient employee relationships across the full Colleague lifecycle

Key Responsibilitiesof this role include

• Supports the P&C Business Partner team with a range of P&C priorities and processes aligned to the annual calendar P&C cyclical processes including but not limited to ASR and Bonus Colleague Engagement Survey Talent and Succession Reviews Recruitment Performance Reviews.
• Dealing with matters of employee relations to a best practice standard.
• Advise and assist people managers in disciplinary grievance probation management performance management sickness absence flexible working and investigatory process and meetings.
• Advise on any escalated issues relating to family friendly policies and processes including parental leave maternity paternity adoption and shared parental leave.
• Referring to the relevant P&C policies and taking ownership of case conclusion and all accompanying documentation/follow up required.
• Provide advice relating to visa and eligibility to work in the UK including assigning certificate of sponsorships for skilled worker visa applications and indefinite leave to remain applications.
• Production and development of Management Information relating to the employee lifecycle processes and providing insights for the P&C dashboards.
• Creation and delivery of P&C training sessions and materials to develop and upskill the wider business on P&C policies and processes.
• Updating of policies and procedures assigned in line with current legislation and aligned with the P&C strategy and priorities.
• Occasional travel to the Haywards Heath / London office (dependent on base location).
• Any project work allocated by the P&C Business Partners or Senior P&C Business Partners.

Key skills and experience to be evidenced within your application included

• P&C Generalist experience essential with employee relations experience desirable.
• Desirable to have experience of working within a specialist P&C function e.g. Learning & Development HR Operations Reward.
• CIPD qualification (part or fully qualified) desirable.
• Good knowledge of P&C policies systems (preferably Cascade) procedures guidelines and philosophies.
• Have strong working knowledge of current employment legislation.
• Competent to manage Certificate of Sponsorships and Indefinite Leave to Remain employee requests and processes.
• Be well organised with the ability to plan prioritise and manage a high volume of casework.
• Can remain calm under pressure.
• Can apply sound judgement and balance commercial needs of the business whilst mitigating any risk to the business.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour race ethnicity gender identity sexual orientation neurodivergence family status age individuals with disabilities and people from all backgrounds cultures and experiences as we strongly believe this contributes to our ongoing success.

We are focused on continually evolving our purpose driven high performing culture providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter Do the right thing One team and Be insight led. These help guide everything we do internally in terms of how we think act and interact right through to how we deliver value to our customers and clients.

In your application please feel free to note which pronouns you use (For example she/her/hers he/him/his they/them/theirs etc).

If you need any extra support throughout the interview process then please email us at

We also have our very own Beacons (Domestic Abuse Advisors) supporting within each of our global offices. Our Beacons will be your point of contact if you or someone you know needs support.