Patient Coodinator (m/f/d)

Weight Doctors offers innovative, minimally-invasive medical therapies to help people who suffer from excess weight and obesity. Utilising advanced endoscopic technology, our treatments are able to temporarily or permanently reduce the size of the stomach without incisions or scars. Combining these low-risk therapies with a focus on nutrition, movement and mindset, Weight Doctors enable people to achieve effective and sustained weight loss.

Tasks

We are looking for a dutch-speaking Patient Coordinator (m/f/d)

As a Patient Coordinator you accompany our patients along their journey with the Weight Doctors beginning with the initial contact, continuing to their treatment day and through to their post-treatment support.

Requirements

Your responsibilities:

• Provide first contact support to Dutch-speaking patients;
• Carry out consultations - listening and understanding our patient needs and delivering treatment recommendations;
• Ensure patient wellbeing before, during and after their treatment;
• Documentation and communication;
• Treatment booking and coordination;
• Collaborate with nutritionists, doctors and surgeons throughout pre-and-post treatment;
• Ensure medical compliance; and
• Travel to clinic locations as required

Benefits

Your profile:

• Proven customer service experience with both online and face-to-face interaction
• Background in nutrition, health sciences, psychology or fitness is a plus
• Previous professional experience in the healthcare or fitness industry is a plus
• Fluent Dutch speaker with excellent oral and written communication skills, excellent language skills in either German or English required

What makes you stand out:

• Able to create a smile in people s faces
• Team player
• High level of empathy, enjoys working closely with people
• Structured, organized work style
• Motivated to work in a dynamic, growing environment
• Hands on with a get things done mentality

Are you ready to help change people s lives?