Patient Admin Specialist II

• Shifts Available: Day 40 hours/week
  
• Hours/Days: 8am 5pm; Monday Friday
  

• Greets and welcomes patients and assists them with initial questions regarding appointments payments schedules etc.
  
• Answers multiline phone screens and routes calls and takes messages for clinic staff and physicians Assures appropriate verifications and authorizations are complete before the patient sees the provider.
  
• Communicate with providers regarding scheduling preferences and the ability to respond to urgent patient needs
  
• Provide doctorpatient support using reference documents and tools.
  
• Carry out various administrative tasks including maintaining information and paging directory databases and processing internal forms.
  
• Answers nonclinical patient messages escalating where appropriate. Managing and distributing faxes mail and filing of clinicspecific documentation
  

Requirements

• High School Diploma/GED
  

• Surgery Scheduling Experience
  
• 3 years directly related work experience.
  
• 1 years experience working in healthcare setting (i.e. hospital medical/dental office nursing facilities etc.) OR
  
• 2 years experience working in customer service within a non healthcare industry (hospitality public relations banking concierge services etc.)
  

Benefits

• Health/Dental/Vision Insurance
  
• Sick Time Off