Patient Access Representative
Posted on :
21-03-2024
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
21-03-2024
Job Description
Req ID : 2652488
Qualifications
1 years experience in customer service sales pitches and communications health and wellness checkout roles greeting patients or related field
High school diploma/GED
Strong administrative and organizational skills
Excellent communication and interpersonal skills
Proficiency in Microsoft Office and data entry systems
Responsibilities
Provide administrative support to the Center by utilizing electronic medical record and practice management systems to complete administrative tasks (for example patient registration and intake scheduling follow up appointments with patients payment transactions); processing patient referrals to specialists; processing insurance information; verifying patient insurance eligibility; collecting appropriate insurance copayment amounts; and monitoring inventory of office supplies and materials
Ensure compliance and customer service by maintaining patient employee and computer data confidentiality; participating in quality improvement initiatives and quality management programs; assisting in the development and promotion of clinical practice (for example patient outreach within the store and employer at sites clinical education local community outreach events); helping patients complete customer experience surveys and addressing patient questions about Center services and offerings
Develop communicate and implement processes and practices to meet business needs by collaborating with managers coworkers customers and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; and identifying and addressing improvement opportunities
Lead and participate in teams by using and sharing resources information and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice feedback and support to ensure timelines and work quality are achieved; and modeling and helping others with how to adapt to change or new challenges
Demonstrate promote and support compliance with company policies procedures and standards of ethics and integrity by explaining guiding and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems
Employment Type
Full Time
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
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