Outbound Call Center Representative

CONNOILS LLC is a global manufacturer and distributor of ingredients.We are known for internally stabilized bulk oils oil powders lecithins collagen specialty ingredients. Connoils also offers product development services. Our raw materials are specifically targeted to serve the health & wellness nutraceuticals pet nutrition sports nutrition and beauty industries. Our recommendations offer effective solutions to help achieve your formulation goals.

Job Overview:

Main Key Responsibilities:

• Make outbound calls to prospective customers using a provided list of contacts
• Promote and pitch products or services to potential customers
• Conduct surveys or gather information from prospects
• Record and maintain accurate records of customer interactions and transactions
• Follow up on initial contacts through regular communications
• Handle objections and provide information on products or services
• Meet and exceed sales targets and goals
• Adhere to scripts and comply with company policies and regulations
• Provide personalized and exceptional customer service
• Collaborate with team members to achieve collective goals
• Stay updated on product knowledge and sales strategies
• Maintain professionalism and positivity in all customer interactions
• Utilize CRM systems and tools effectively
• Seek opportunities for continuous improvement and skill development
• Adapt to changing business and customer needs

Required Qualifications:

• High school diploma or equivalent
• Prior experience in outbound calling or telemarketing
• Demonstrated ability to meet and exceed sales targets
• Excellent communication and interpersonal skills
• Strong sales orientation and persuasive abilities
• Ability to handle objections and rejections professionally
• Good problemsolving and decisionmaking skills
• Effective time management and organizational abilities
• Customerfocused mindset and empathy
• Ability to work well in a team environment
• Familiarity with CRM software and telephone systems
• Adherence to compliance and regulatory standards
• Resilience and ability to handle rejection
• Positive attitude and enthusiasm for sales
• Willingness to learn and adapt to new techniques and strategies

communication,customer service,time management,crm software