Operations Support Coordinator

About LiveU

LiveU is driving the live video revolution, providing live video streaming for TV, mobile, online and social media. Let your audience become part of your story with high-quality and flawless live video, transmitted from anywhere in the world, through the use of our patented bonding and video transport technology. LiveU creates a consistent bandwidth and a reliable connection so you can acquire, manage and distribute high-quality remote live broadcasts.

LiveU is looking for a dynamic and energetic individual to join our Operations Support team.This exciting position will liaise internally with our sales and operations teams and externally with our customers. General responsibilities of this position will range from provisioning mobile lines and entering sales orders to coordinating customer returns.This person will work remotely and preferably be located on the West Coast.

Responsibilities:

• Support the provisioning of LiveU s mobile lines, including activation of new lines and making changes to line features based on customer orders.
• Partner with our customer support team to issue RMA s (Return Material Authorizations) to customers and coordinate shipment of replacement material
• Coordinate customer returns from product rental, RMA and Demo
• Provide support to customers, distributors, and internal sales employees regarding inquiries of product availability and order statuses

Requirements :

Requirements:

• A Bachelor s degree
• One or more years of related customer/operations support work experience
• Excellent written and oral communications skills
• Proficiency with Microsoft Office
• ERP/MRP experience a plus

Remote Work :

Yes

Employment Type :

None