Operations Specialist with English (back office/claims)

Marsh McLennan is seeking candidates for the following position based in Warsaw:


Operations Specialist with English (back office/claims)




What can you expect?

Do you want to start your career in a global company with many career opportunities?
Are you ready to join a growing multinational team of professionals in our Warsaw office in Poland?
Are you ready for a great work atmosphere and a professional life adventure?
If so, the winner of CEE Business Services Firm of the Year 2021 is looking for you!


About Marsh European Support Centre in Warsaw:


EBSC, as the internal center of excellence, has taken over operations from Marsh Europe insurance business to let our brokers focus directly on clients. In our daily work, we strive for efficiency, high quality, and outstanding results delivering them on time. Our scope of service includes different kinds of support like: administrative activities, insurance policy management, claims, invoicing, and data management.
We have around 300+ colleagues on board of 9 nationalities (and were still growing!) but our plans are ambitious as we want to triple the size of the team within two years! As we love languages, we speak 21 of them in total! We care about our well-being and we know that a friendly, supportive and inclusive work atmosphere is crucial!


What is in it for you?


Possibility to gain professional experience in a global company that is reshaping the industry

Great personal development and career opportunities there are various career paths within the teams and an internal recruitment policy

Stable employment with a permanent work contract and an attractive benefits package (including private health care - family package, prepaid restaurant or shopping card topped up every month, prepaid sports & culture card or a Multisport card, language course, unlimited access to online learning platforms, retirement plan)

Possibility to take part in different projects initiated and led by employees (like: fun team, sports club, diversity group, social impact team)

Multilingual community with inclusive atmosphere and a smart casual dress code

A modern office in Warsaw city center, just next to the M2 Rondo Daszyskiego underground station


We will count on you to:


Support internal Marsh colleagues in all kind of administrative tasks

Handle claims documentation received from the clients

Use your attention-to-detail skills for data entry in our internal systems

Be open to share your ideas to identify opportunities for improvements

Communicate with stakeholders


What you need to have:


Spoken and written knowledge of English (minimum B2)

Minimum 1,5-2 years of professional experience in BPO/SSC/insurance sector

Attention to detail

Problem-solving attitude

Ability to build a relationship with colleagues

Fast learning capabilities


What makes you stand out:


Continuous improvement approach


If you are interested, please send your CV in English.


Marsh McLennan(NYSE: MMC) is the worlds leading professional services firm in the areas ofrisk, strategy and people. The Companys 76,000 colleagues advise clients in 130 countries.With annual revenue over $17 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.Marshadvisesindividual and commercial clients of all sizes on insurance broking and innovative risk managementsolutions.Guy Carpenterdevelops advanced risk, reinsurance and capital strategies that help clientsgrow profitably and pursue emerging opportunities.Mercerdelivers advice and technology-drivensolutions that help organizations redefine the world of work, reshape retirement and investmentoutcomes, and unlock health and wellbeing for a changing workforce.Oliver Wymanserves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, (link removed), follow us onLinkedInandTwitteror subscribe toBRINK.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.