OPERATIONS OFFICER
Posted on :
18-05-2023
Employer Active
1 Vacancy
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Job Description
Req ID : 2071319
Job Purpose:
Ensuring a good relationship with homeowners, residents, guests, vendors,
consultant, utility providers, contractors, and all relevant stakeholders. A key member of the
management Team, accountable for homeowners abiding by the rules and regulations of the
estate and bringing flouters to book.
Main Duties:
Building personal relations with homeowners, residents, vendors, contractors, Police,
security personnel, consultants and utility providers.
Respond to the needs of homeowners and residents as pertains to external works
Assign the relevant vendor to effect the needed works at the premises of the
homeowner or resident
Bargain on cost of works for homeowners and residents by the vendor
Liaise with the Assistant Facility Manager for the issuing of invoices and receipts on
works carried out by the vendor
Inspect and make sure work done conforms with consultants directive and that of the
homeowner/resident
Take daily tours within and outside apartment blocks to make sure they are cleaned,
well maintained and that nothing is out of place.
Ensure that common areas within the estate are well cleaned and maintained.
Supervising commerce in the estate
Drafting reports and making written recommendations.
And any other duty that may be assigned
Technical Competencies:
Communication and influencing skills, in person and in writing
Analytical and problem-solving skills
Decision-making
The ability to lead and manage teams and projects
Teamwork
Attention to detail but also the ability to see the implications for the bigger picture
Commercial awareness
Customer service
Managerial Competencies:
Excellent at listening to homeowner, vendor and staff complaints and assuring them.
Strong Self-Management Skills
Team player
Planning
Behavioural Competencies:
Collaborative
Time-conscious
Strict
Proactive
Honest
Sociable
Requirements
Qualification:
Minimum of Bachelors degree in Business Estate Management or related field
Experience:
A minimum of three (3) years of relevant / professional experience in property and
estate management.
Qualification: Minimum of Bachelors degree in Business Estate Management or related field Experience: A minimum of three (3) years of relevant / professional experience in property and estate management.
Employment Type
Full Time
Key Skills
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